(Bi-lingual preferred, but not required)

Our Franchise is seeking someone who speaks fluently in both Spanish and English, and is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! Please note this position is 100% in person, in the office.

Primary Responsibilities

Assist with customer service and management of the customer experience

Assist with scheduling

Enter jobs into the operating system

Maintain customer and client communications

Ensure estimates are distributed to all necessary parties

Review and validate project file documentation

Confirm scope of work with Project Manager

Support Project Manager's by ensuring customer and client agreement on scopes and estimates

Distribute estimates

Interface with subcontractors for availability

Sign up new subcontractors and maintain insurances and licensing

Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities

Schedule inspections with building departments

Order materials and supplies as needed

Update project schedule and timeline

Update contract status with change orders and keep customer and client advised

Manage collections activities

Perform project close-out

Necessary Experience and Skill Set

Superb customer service and track record

Effective written and oral communication

Intermediate math skills

Experience in restoration and/or construction preferred

Formal Education/Training

High school diploma/GED

Associates or Bachelor of Business Administration preferred

Wages

$20.00-$23.00 per hour, dependent on experience and leadership skills.

Benefits

Health Insurance

Dental Insurance

Vison Insurance

Paid Time Off

Paid Sick Time

Bonus

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.