Benefits:

Employee discounts

Paid time off

Competitive salary

We are a family-owned and operated business looking for a competent office administrator to help with the organization and running of the company's daily administrative operations. The ideal candidate will be a hard-working professional able to undertake various office support tasks and work diligently under pressure. This person will be comfortable working with great attention to detail and incorporating new and effective ways to achieve better results. Daily duties will include but are not limited to answering the phone, scheduling appointments, writing proposals, billing and collections, permitting, heavy email communication, reports, and office upkeep.

QUALIFICATIONS:

· Extremely Reliable

· Excellent verbal, written, and interpersonal communication skills

· Strong problem-solving skills

· Strong professional telephone presence

· Self-confident, self-motivated, self-starter, flexible, and results-oriented

· Ability to learn software applications used in the daily operations of the business

· Customer service experience

· Strong typing and data entry skills

· Bookkeeping experience

· Comprehensive understanding of local service area

· Proven Ability to build, motivate, and manage a scheduler of a team of technicians

· Exceptional verbal and written communication skills

· Proficiency in Microsoft Office Suite (Excel, PowerPoint, and Outlook)

· Ability to make decisions and work with little supervision

· Ability to work under pressure and balance multiple tasks

· A valid driver's license with a clean record

· High School Diploma or equivalency

· Office Experience 4 years (Required)

· Experience in managing home service operations a PLUS

· HVAC Company and QuickBooks experience a PLUS

• Notary a PLUS

RESPONSIBILITIES:

This person will be comfortable working with close attention to detail and incorporating new and effective ways to achieve better results.

Daily duties will include but are not limited to answering the phone, scheduling appointments, writing proposals, dispatching team, billing and collections, permitting, heavy email communication, and pulling reports.

Always maintain a professional demeanor with clients.

Possesses strength in team building and developing a positive rapport with company employees at all levels as well as our clients

Quickly resolve customer satisfaction issues, upholding our stellar reputation for excellence.

Nurture a culture of continuous learning, exceptional customer satisfaction, and top-tier service.

Job Type: Full-time

Pay: Starting at $17.00 and based on Experience

Expected hours: No less than 40 per week, occasional overtime in busy months

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.