Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Do you like helping people and working in a fast-paced environment?

As a fire and water restoration company, we help people when they need it most. When someone’s home or business is damaged by fire or water, we help them put everything back together. But before we can do that, we need someone to be our first line of assistance- literally answering the call for our customers in those frantic minutes after a fire or water damage.

A Day in the Life of an Office Administrator at SERVPRO of Minnetonka

In this role you will be working with our office, operations, and sales and marketing teams, handling/directing all incoming phone calls, getting relevant information and scheduling jobs, including entering customer information in our various systems

Throughout the day you will review and maintain crew schedules, follow up with customers and handle scheduling/customer service issues as they come up.

You will need to perform detailed and accurate data entry into our job scheduling software

You will receive and handle incoming calls about past services, follow-ups on current projects, general inquiries about business, and other routine communications.

Collaborate and assist with other departments, as needed throughout the day

What kind of candidate are we looking for?

Someone who can provide our customers with calm, clear, and concise information and who can reassure them that we can help.

Someone who can get relevant and accurate information so that our crews can respond appropriately.

Someone who is empathetic, detail-oriented, and who can provide great customer service.

Benefits/Compensation

$22-$24 per hour based on experience and qualifications for the position.

Full Time Monday- Friday 8:00am- 5:00pm

Paid Time Off and Paid Holidays

401k Plan with Profit Share and Company Match

Employer-Sponsored Health, Dental, Vision,

Long Term and Short Term Disability Insurance

Career growth opportunities

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.