Benefits:

Health insurance

Paid time off

Profit sharing

Storm Guard Roofing and Construction is a family owned, local franchise helping homeowners repair and enhance their properties. At Storm Guard we are committed to the highest ethical standards by providing our community the best quality and service under one roof to ensure a great customer experience and peace of mind for our clients.

We are looking for the next person to join our team!

The Office Administrator plays an integral role in the office, organizational, and customer service support for the Storm Guard location.

· The Office Administrator answers, routes, and addresses all incoming communication.

· Common clerical duties in the role consist of but are not limited to: ordering and maintaining office supplies, inputting new customer information into the CRM system, communicating with the Sales Manager as to how leads are distributed, updating production calendars and homeowners as to material ordering, job progression, etc., closing out completed jobs in the CRM and filing and tracking and uploading certificate of completions.

In addition to these administrative functions, the Office Administrator works closely with owners and management in a support capacity. It’s important that the Office Administrator be detailed and highly organized, experienced with web-based customer relationship management systems, can work independently and confidently, and has an infectious disposition towards customer service and office synchronicity.

Responsibilities

Customer service

Phone call management and reception

Priority management

Scheduling

Conflict resolution

Filing

Support of leadership

Maintenance and ordering of office supplies

Diligent customer follow-up & follow-through

Commitment to personal and team goals