Job Description

We are looking for a talented and organized individual to join our unique culture of teamwork & collaboration! You will assist with a variety of tasks related to organization and communication, including managing our Boise, Idaho Office, supporting our internal team, and working alongside external vendors. You will have your hands in many buckets, jumping into different projects as needed, and keeping the office running smoothly.

We are looking for someone who is extremely detail-oriented and a great multi-tasker. Communication skills, both written and verbal, are paramount. You will be the “go-to” person for any office needs and wear many hats while providing assistance across the organization.

This position reports to the Manager of Administration. This is a in-office position located in Boise, ID. This will require you to work in the office 4 days a week.

What you’ll do:

• Front Desk Reception:
  • Welcome guests to Balsam Brands, presenting the first impression of the company to visitors
  • Process outgoing shipments
  • Receive and distribute mail, including scanning documents to various teams
  • Field inbound telephone calls
  • Conduct other administrative duties tied to front desk reception such as faxing, filing, word processing and control office music
• Office Management:
  • General office organization, cleaning and tidying including management of the office, kitchen, and common spaces
  • Refill supplies and maintain inventory, anticipate team member needs for office supplies
  • Manage seating chart norms, and communicate with team members about updates and changes
  • Business card requests, Guest Cell phone management, scan and deposit checks, Last Pass Management
  • Work with various teleconference tools (Zoom and Microsoft Teams)
  • Oversee relationships with vendors and service providers such as, UPS, FedEx and others
  • Assistance with other projects as needed such as printing, packaging and shipping special projects
  • Communicate via email, Slack, or verbally with Boise office team or broader team as needed regarding office updates, events, or other announcements
  • Manage facility repairs in coordination with property management and other contractors · Relationship management for property management company and service providers including printers, alarm, and security systems
• Team Member Experience:
  • Offsite Support – venue, catering, activities
  • Onboarding support, including desk assignment, equipment issues, and shipping. Offboarding support, equipment recovery, and desk reset
  • Onsite and Offsite Logistics Event Planning
  • Collaborating with Team Manila, Team Canada and Team Dublin for Global meetings

What you bring to the table:

• Minimum 2 years work experience
• Customer Service or experience in an office environment perferred
• Experience with MS Office Suite including Word, Excel, Outlook required, especially calendaring
• Excellent communication skills, both written and verbal
• Outstanding organizational skills
• Resourcefulness and initiative
• Friendly and professional demeaner
• Ability to accept additional responsibilities and assist others as needed

Notes: This is a temporary position, expected to last through September 4, 2025.

About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

The base pay rate for this position is $23-29 per hour.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

\ #LI-Hybrid

Additional Information

All your information will be kept confidential according to EEO guidelines.