Benefits:

Flexible schedule

Opportunity for advancement

Training & development

Job Summary:

This Office Assistant coordinates the daily administrative and employees’ activities to ensure adherence to quality standards, deadlines, and proper procedures, as well as perform various routine clerical duties to support the organization.

Duties/Responsibilities:

· Answer incoming calls

· Handles every situation while maintaining HIPPA compliance.

· Provide client focused service by addressing customer complaints or answering questions.

· Assist with onboarding process of contracts.

· Maintains office supply inventory

· Documentation of every encounter had with a client/staff.

· Performs clerical duties including typing, filing, and completion of simple forms.

· Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.

· Copies, sorts, and files records related to office activities, business transactions, and other matters.

· Prepares letters, memos, forms, and reports according to written or verbal instructions.

· Sorts incoming mail and processes outgoing mail.

· Maintains filing systems either manually or electronically.

· Manages calendars and schedules appointments.

· Other duties and special projects as assigned.

· Aid the CEO and/or supervisor if assistance is needed.

Required Skills/Abilities:

· Type at an acceptable rate of speed.

· Understand and carry out oral and written instructions.

· Communicate effectively orally and in writing.

· Manage multiple, concurrent and conflicting priorities and deadlines.

· Meet schedules and timelines, especially during peak periods.

· Work independently with little direction.

· Work in a fast-paced environment with constant interruptions, maintaining flexibility.

· Establish and maintain effective working relationships with a variety of customers, staff contacted during the course of this work.

· Able to communicate effectively with clients, peers and management, information, and ideas by telephone, in person, or written form, in a clear and understandable manner.

· Proficient with operating office equipment such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, letters, or medical records.

· Excellent verbal and written communication skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong leadership skills.

· Ability to prioritize tasks and to delegate them when appropriate.

· Ability to function well in a high-paced and at times stressful environment.

· Basic understanding of how to operate standard business equipment.

· Proficient with Microsoft Office Suite or related software.

Education and Experience:

· High school diploma or equivalent required.

· Clerical experience preferred.

· 1-2 years of previous office assistant experience

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

Flexible work from home options available.