Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating.

As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials.

Core Values:

1. Deliver what you promise.

2. Respect the individual.

3. Have pride in what you do.

4. Be open-minded to possibilities and practice continuous improvement.

5. Engage in the community and make it fun!

Key Responsibilities:

Be at office from the hours: 2pm-6pm Monday-Friday

Creating raving fans by providing extra mile service

Keep show room and office organized and presentable.

Assist in development, management & delivery of local marketing tactics.

Resolve customer conflicts.

Communicate with installers and customers on start dates and times.

Update the customer with ongoing details of installation and job progress.

Take payments

Answer Phones/Text Messages

Sign for Deliveries

Qualifications:

Excellent customer service skills

Strong communication skills, particularly over the phone.

Organized, detail oriented, and able to multi-task.

Able to work independently without supervision.

Job Details & Perks:

Part -time

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.