Benefits:
Free food & snacks
Opportunity for advancement
Training & development
Pool Scouts of Virginia Beach/Norfolk is rapidly expanding, and we are seeking an energetic office assistant to join our dynamic team.
Role Overview
The Office Assistant will organize and coordinate office administration and procedures to ensure organizational effectiveness, efficiency, and safety. The assistant is also responsible for helping with intra-office communication protocols, streamlining administrative procedures, and inventory control.
Are you an energetic professional? Do you have experience handling various administrative and executive support-related tasks? Are you able to work independently with little or no supervision? Are you well organized and flexible, and do you enjoy the administrative challenges of supporting an office of diverse people? If you answered yes to these questions, you might be the perfect fit to join our growing team!
Key Responsibilities:
Manage mobile unit routing with a balance of efficiency and customer satisfaction
Manage technician scheduling for mobile units
Schedule repair services
Submit parts for ordering
Ensure security, integrity, and confidentiality of data
Handle customer inquiries and complaints
Proactively engage existing customer base through all channels of communication
Provide excellent customer service to existing and new customers
Invoice completed work orders
Requirements:
Knowledge of office responsibilities, systems, and procedures
Excellent time management skills and ability to multi-task and prioritize work
Highly organized with strong attention to detail
Proficient in MS Office Suite and Google Suite
Excellent customer service and communication skills
Positive can-do attitude
Route-based service business experience a plus
Office administrative or assistant experience is a plus
CRM knowledge is a plus
What We Offer:
An opportunity to be part of a vibrant and supportive team.
Career growth opportunities as our company and department expand.
Our growing, customer-focused local residential pool service business is looking for a reliable, well-organized person to assist with the day-to-day operations. The Office Assistant is responsible for developing and maintaining customer relationships.
This is a seasonal position that offers full time hours. The right candidate would need to be flexible with working some Saturdays.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.