Benefits:

Free uniforms

Opportunity for advancement

Training & development

Are you ready to join an award-winning team that provides excellent customer service and value?

WHO ARE YOU?

You are an energetic, well-organized, creative problem solver and goal-oriented team player who loves a challenging and fun environment. You are looking to work hard, earn great money and gain hands-on business experience. You are excited to join a team that strives to leave every customer an enthusiastic advocate of our company. You are committed to reaching your full potential in a supportive learning environment.

WHAT WE OFFER?

Company mission statement: We are a quality contractor with an excellent customer experience

Competitive compensation structure

Growth and advancement opportunities in an award-winning franchise.

Full time position

Achieve work-life balance with no weekend work requirements

Paid training and career planning provided

A cohesive team culture

POSITION OVERVIEW

This position is for highly organized and customer-centric individuals who have a passion for delivering outstanding results. If you are an outgoing, organized professional, this is a great opportunity to develop alongside a fast growing company. In this important role, you manage the day-to-day office operations including providing administrative support to the team, and recruiting technicians. You work closely with the General manager coordinating emails, and assisting with sales support and customer service by phone and email.

House Doctors is a professional handyman and home improvement service company specializing in both large and small jobs in the Lafayette area. We are looking for energetic and friendly people who enjoy working on various home improvement and maintenance projects such as repairs, flooring, drywall, carpentry, painting, etc.

RESPONSIBILITIES:

Data entry, reports and analytical support

Collateral inventory management

Job scheduling, confirmation and supply orders

Working with clients to provide exceptional customer service

Manage feedback from clients, business partners and suppliers

Manage employee and subcontractor documentation

Posting job ads and scheduling interviews

Invoicing and processing payments

Payroll processing

Trade associations & industry group support

Coordinating digital marketing posts, and responding to comments & inquiries

New employee onboarding

Representing House Doctors in the local community, and networking with potential customers as needs arise

SKILLS AND REQUIREMENTS:

2+ years of experience with office admin duties

Social media, meta business suite experience is an asset

Service Titan experience is an asset

Excellent written and verbal communication skills

Detail-oriented and highly organized

Proficient with general office technology and software including Google Workspace

Prior experience with recruitment and payroll systems

Relevant degree or certification would be considered an asset

Understanding of basic accounting would be considered an asset

Ability to learn and operate basic computer programs and systems

Friendly personality and committed to great customer service

A strong work ethic and highly dependable

Office assistant, administrative assistant, office, admin, assistant, customer service, csr, office manager