Office Coordinator

Gotcha Covered Blind and Decorating Center

Office Coordinator

Raleigh, NC
Full Time
Paid
  • Responsibilities

    The primary duties of the Office Coordinator are to answer and solve client inquiries for service and repair. During the day you will also track and provide proactive status updates for all of our orders through various vendor portals. This position also is back up to the primary scheduler on phones scheduling consultations/installation appointments as well as assisting with walk-ins. Responsibilities: • Track, record, and update clients on their order status • Receive and solve requests for service and repair on our existing client's custom shades • Schedule repair and service visits • Check-in deliveries • Answer phone calls as backup to primary scheduler • Greet and consult with prospective clients who enter the showroom as needed Qualifications: • Microsoft Office, G-suite, CRM experience • Clean and professional appearance, we are focused on modern interior design and consider ourselves "upscale casual" • 5+ years of administrative experience, scheduling is a bonus • Must be dependable, detail-oriented, extremely organized, and have the ability to multitask Compensation: $21 - $22 hourly DOE

    • Track, record, and update clients on their order status • Receive and solve requests for service and repair on our existing client's custom shades • Schedule repair and service visits • Check-in deliveries • Answer phone calls as backup to primary scheduler • Greet and consult with prospective clients who enter the showroom as needed