About You
- You thrive in an environment where attention to detail and systematic processes are valued
- You can maintain high quality standards while managing multiple concurrent tasks
- You are comfortable with clearly defined processes but can think critically when exceptions arise
- You take pride in maintaining organized systems and documentation
- You appreciate a structured environment but can adapt to changing priorities
- You naturally look for ways to improve efficiency while maintaining quality
- You instinctively know how to put customers at ease without sacrificing the bottom line
- You understand that flexibility is required to address issues that fall outside the organized workflow, and that flexibility contributes to a solutions-based, collaborative environment
- You are looking for a company that lives its values of integrity, accountability, and reliability
- You find joy in making your teammate’s lives easier
- You take responsibility for mistakes and do what it takes to fix them
- You are not intimidated by a fast-paced environment with hard deadlines
- You understand that the little details have a huge effect on the bottom line
- You show up on time every day, no excuses
Office Coordinator Benefits:
- Competitive salary of $70-75k/year, depending on experience
- Paid Time Off
- Paid Holidays
- Simple IRA with company match
About Us
Since 2000, Thrasher Landscape has been successful because we've focused on tireless improvement for customers and employees alike. We are a team and strive to foster a true family atmosphere. We're proud of how we work together here - our organized approach helps everyone succeed while keeping stress levels down. Think of it as having a great game plan that the whole team can count on, with clear systems that keep everyone moving in the same direction. The result is a supportive family atmosphere where you have both proven processes to lean on and the freedom to handle situations in your own style when needed.
Find out more at our website! https://www.thrasherpavers.com/
About the Role:
- Maintain multiple organizational systems crucial to our daily operations
- Process and track all customer interactions with high attention to detail
- Manage a high-volume calendar while ensuring all required information is captured accurately
- Screen 20-40 daily customer inquiries, determining project fit while maintaining careful documentation
- Generate detailed reports for management using Excel, ensuring data accuracy
- Process customer invoices and payments with precision in QuickBooks
- Conduct systematic follow-up on customer communications and payments
- Manage material and plant orders, maintaining accurate inventory records
- Coordinate marketing activities while ensuring brand consistency
- Adapt communication style to diverse customers while maintaining procedural standards
- Support office operations through organized filing and supply management
Identify and suggest process improvements while maintaining established systems
Office Coordinator Skills and Experience
We’re flexible on the number of years of previous experience for this role. We highly favor talent and interest. Some candidates may see this list and feel discouraged because they don’t match all the items. Please apply anyway: there’s a good chance you’re more qualified than you think you are.
Required:
- Proven ability to maintain accuracy while managing multiple priorities
- Experience working in process-driven environments
- Strong organizational skills and systematic thinking
- Demonstrated attention to detail in fast-paced settings
- Excellence in both written and verbal communication
- Advanced Excel skills including pivot tables and formulas
- Experience maintaining accurate records while meeting time-sensitive deadlines
Preferred:
- QuickBooks experience
- Bookkeeping background
- Experience implementing process improvements
- Conversational Spanish
- Previous role in customer service requiring strict attention to detail
If you are in any of the following or similar positions, APPLY TODAY! Come join a company that is truly dedicated to making a career for you.
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