Benefits/Perks

Competitive Compensation

PTO & Paid Holidays

Health Benefits

Career Growth Opportunities

Job description

Showalter Construction & Restoration is a local leader in Property Damage Restoration, serving in the Greater Tampa Bay area and beyond for almost 20 years! SCR specializes in emergency services due to property damages such as water, fire, mold, or storms.

Our company is searching for an experienced clerical professional who aligns with our company goal to provide the best experience for our customers by utilizing professionalism, dedication, & leadership.

The Office Coordinator is responsible for front door duties and general office support functions to include correspondence, receiving, filing, data entry, and maintaining all office provisions. This position requires exemplary interpersonal skills, as they are responsible for maintaining and developing long-lasting working relationships with fellow employees, clients, and vendors.

ESSENTIAL FUNCTIONS OF THE POSITION:

Scanning, copying, faxing, & file organization.

Greeting customers, vendors, subs, etc.

Delivery intake & processing.

General provision of office.

Answering and directing call via a multi-line phone system.

Assist with maintaining and updating customer electronic & hard files.

Assistance in ensuring completeness and accuracy of files.

Correspondence and/or follow-up with clients, vendors, subs via email, phone, or mail.

Confirming appointments and staying on top of any cancelled, rescheduled, or tentative appointments/meetings.

Data entry into our company database and project management software PSA (Proven Solutions).

Demonstrates a positive image of the Company to staff and clients.

Light cleaning & organizing.

Provides additional support to the team, admins, & owner when needed.

QUALIFICATIONS:

Ability to:

Apply basic principles and practices of office organization and administration.

Be detail-oriented, responsible, punctual, dedicated, and extremely hardworking.

Communicate clearly both orally and in writing; must be proficient in reading, speaking, and writing the English language.

Effectively organize and administer company processes;

Manage multiple tasks at a time while paying strict attention to detail.

Manage crises with proficient customer service and client relations.

Maintain the highest levels of professionalism and work quality.

Assist in problem solving and in making the Company more effective and efficient

Establish and maintain cooperative working relationships.

Maintain confidential information professionally.

EXPERIENCE & TRAINING/EDUCATION GUIDLEINES:

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Two years of professional experience in assigned or related field, including one year in a management capacity.

Familiarity with industry concepts, practices, and procedures is preferred.

Training/Education: High School Diploma or GED equivalent

License and Special Requirements:

Possession of, or ability to obtain, an appropriate, valid Florida driver’s license and reliable transportation.

Computer & communication technology literacy.

Modern office practices & software: Adobe, Microsoft Office, etc. (Familiarity with industry software such as Xactimate, PSA, Encircle, or Matterport is a bonus)

Notary preferred