Benefits:

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

About Us: At The Glass Guru, we are a family-owned business that places a strong emphasis on work-life balance and fostering a supportive, team-oriented environment. We truly care about each other, respect one another’s contributions, and prioritize maintaining a positive and respectful workplace. Customer service is at the heart of what we do, and we’re looking for an Office Coordinator who shares our commitment to helping our business grow and delivering an exceptional customer experience.

Role & Responsibilities: As an Office Coordinator, you’ll be essential in ensuring the smooth day-to-day operations of our glass shop while maintaining excellent customer service. Your responsibilities will include:

Answering inbound phone calls and responding to voicemails and messages promptly.

Pre-screening incoming leads and potential customers to ensure their needs are addressed professionally.

Managing inbound email correspondence and directing inquiries to the appropriate department.

Greeting customers and visitors in a warm, welcoming, and professional manner.

Scheduling estimate appointments using our customer software to ensure accurate and timely bookings.

Strategically scheduling installation appointments for our technicians, aligning with both customer needs and technician availability.

Reviewing order confirmations from vendors for accuracy and following up when necessary.

Quoting product prices over the phone for potential new clients.

Maintaining proper filing and organization of daily work orders and estimates.

What We Offer:

Flexible Hours: We prioritize your work-life balance and offer flexible hours.

Start Part-Time with Growth Potential: Begin in a part-time role with the opportunity to transition to full-time as the company grows.

On-the-Job Training: Receive comprehensive training and support to set you up for success in the role.

Free Snacks, Drinks, and Food: Keep energized throughout the day with complimentary snacks, drinks, and food available in the office.

Company Shirts Provided: Look and feel like part of the team with company-provided shirts.

Paid Holidays: Enjoy paid holidays throughout the year to spend time with family and friends.

Rewards for Excellent Performance: We recognize and reward outstanding performance because we truly value the contributions of our team members.

A Supportive Team Environment: Join a team that genuinely cares about each other’s success. We respect each person’s unique contributions and work together to make our company a great place to be.

Qualifications & Educational Requirements:

1-2 years of residential glass experience (ordering, estimating, office work) is preferred.

High School Diploma or equivalent.

All candidates must successfully pass an initial background check and drug test.

A valid Driver's License is required.

Spanish-speaking skills are a plus.

Preferred Skills:

Excellent verbal and written communication skills.

Must be able to type and use a computer.

Proficiency in Microsoft Office Suite (Word, Excel).

Experience with web-based software platforms.

Strong organizational and multitasking abilities.

Ability to work well within a team-oriented environment.

Why Join Us?

At The Glass Guru, we believe that a strong team is the foundation of our success. As a family-owned business, we take great pride in creating a workplace where everyone feels valued and respected. We foster a culture of mutual support, where team members are appreciated for their hard work and dedication. If you’re looking for a role where you can grow, contribute, and be part of a family-oriented team, we’d love to hear from you.

The Glass Guru is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.

Note: Eligibility for company benefits, including PTO and paid holidays, is contingent upon the successful completion of an initial employee probationary period.

Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.