Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Position Overview:

The Office Dispatcher/Logistics Assistant plays a critical role in managing daily operations by coordinating drivers, scheduling pickups and deliveries, and ensuring smooth communication between departments and customers.

Key Responsibilities:

Dispatch drivers and manage daily routes to ensure on-time delivery.

Track and monitor shipments, providing status updates to customers.

Communicate effectively with drivers, customers, and warehouse staff.

Coordinate cross-border shipments and ensure compliance with customs requirements.

Update and manage dispatch software (RoseRocket) and load boards (DAT, Transcore Loadlink).

Troubleshoot and resolve unexpected challenges during transit.

Assist with administrative tasks such as billing, order entry, and documentation.

We’re Looking For:

Experience: 2+ years in dispatch, logistics, or transportation.

Skills: Strong communication, problem-solving, and organizational skills.

Tech-Savvy: Proficiency with dispatch software, load boards, and Microsoft Office.

Attention to Detail: Ability to manage multiple tasks accurately in a fast-paced environment.

Knowledge of Cross-Border Shipping: Experience with US/Canada shipments is a plus.

Why Join JBF Express?

Competitive pay and benefits.

This position offers opportunities to grow

Family-oriented culture with a supportive team.

Opportunity to make a direct impact in a growing business.