Benefits:

Employee Support Program

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Wellness resources

Benefits/Perks

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Job Summary

We are looking for a personable and steadfast Office Manager to oversee the daily operations of our Recovery Support Services program. As the Office Manager, you will be responsible for "holding down the fort" at the office and supporting staff and management as needed. The Office Manager handles client records, insurance authorizations, new client intakes, onboarding new staff, policy updates and implementation maintaining meticulous records, and ensuring excellent client care and more. If you have management experience and a commitment to creating a professional and supportive environment, we want to hear from you!

Responsibilities

Oversee the daily operations of the program

Provide administrative support to staff and management

Update and review client charts in Ignite Recovery's EHR

Submit and track insurance authorizations

Handle incoming calls and emails

Assist with developing procedures to deliver the highest level of client care

Maintain employee files, and assist with onboarding and training as needed

Qualifications

Bachelor's degree in healthcare administration, health services administration, or related field is preferred

Previous experience in management in an office or behavioral health setting

Billing/credentialing experience is a plus

Excellent communication skills and ability to respond to patients’ request gracefully

Ability to create a professional and positive work environment

High level of organizational skills

Integrity-driven