Job Type: Full-Time, Salaried exempt About Us: Are you ready to take your career to the next level? South TX Family Law Group is a dynamic, woman-owned Family and Probate Law Firm in San Antonio, Texas. We are passionate about delivering top-notch legal services with compassion and excellence. Be a part of a team that truly lives Biblical Core Values. We are looking for a high-energy, detail-oriented Office Manager/Integrator to bring organization, leadership, and accountability to our growing firm. If you thrive in a fast-paced environment and love making an impact, this role is for you! Position Overview: This is more than just an Office Manager role—it's an opportunity to lead, innovate, and drive efficiency in our firm. As our Office Manager/Integrator, you will be at the heart of our operations, ensuring that everything runs smoothly and that our team is empowered to deliver the best service possible to our clients. The ideal candidate is a problem-solver, an accountability enforcer, and a team motivator who is ready to take ownership of our firm's success! Responsibilities: Administrative Management: • Take charge of daily office operations and ensure seamless workflow. • Keep our office stocked, organized, and running like a well-oiled machine. • Maintain our facilities and ensure our tech stays up and running. Human Resources: • Be the leader that keeps our team inspired and on track. • Hire, onboard, and train new team members to set them up for success. • Oversee payroll, PTO tracking, and performance evaluations to keep everything on schedule. • Ensure our attorneys and paralegals are meeting their billable hour goals. Financial Management: • Own the client billing and invoicing process to ensure smooth cash flow. • Manage expenses, vendor payments, credit card balances, and bank accounts. • Collaborate with our bookkeeper to provide clear, accurate financial reporting. Client Relations: • Create a top-tier client experience by ensuring professional, timely communication. • Address client inquiries and concerns with empathy and efficiency. • Manage collections and ensure past-due accounts are handled appropriately. Legal Support: • Oversee case management and ensure all documents are filed accurately and on time. • Keep attorneys on schedule with proactive calendar management. • Step in at the front desk when needed to keep operations running smoothly. • Handle daily mail distribution and ensure prompt responses. Financial Reports: • Daily: Snapshot of bank balances, credit card accounts, and LawPay transactions. • Bi-Weekly: Payroll expense insights. • Monthly: Deep dive into income, PL, and budget tracking. • Quarterly: Firm-wide financial trends and forecasts. • Annually: Year-end financial summary for tax prep and strategic planning. • Operational Reports: • Weekly: Office operations pulse check. • Monthly: Team productivity, client satisfaction, and efficiency breakdowns. • HR Reports: • Monthly: Staffing updates, training progress, and performance highlights. • Quarterly: Employee engagement trends and culture improvements. • Annually: Compliance audits and personnel reviews. Client Relations Reports: • Weekly: Client feedback and resolutions. • Monthly: Client satisfaction analysis and retention strategies. Legal Support Reports: • Weekly: Case status updates and deadlines. • Monthly: Efficiency insights on case management and turnaround times. Billing Revenue Tracking: • Ensure employees hit their billable hour targets every week. • Keep a sharp eye on accounts receivable and follow up on overdue payments. • Analyze revenue trends by practice area and identify growth opportunities. Special Projects: • Lead the charge on community events and firm outreach initiatives. • Organize complex special events and retreats for staff. • Drive the firm’s online reputation, ensuring consistent 5-star client reviews. Qualifications: • Must have at least 5 years experience in a professional office environment in an office manager capacity. Special consideration for experience in a law office or medical office. Spanish speaker a plus. • A proven leader with exceptional organizational and communication skills. • Tech-savvy and comfortable using billing software and financial tracking tools. • A proactive problem-solver who thrives in a fast-paced environment. • A team player who can hold others accountable while fostering a positive culture. • An innovator who never settles for “good enough” but always works for improvement Compensation: $53,000+

• Administrative Management: • Take charge of daily office operations and ensure seamless workflow. • Keep our office stocked, organized, and running like a well-oiled machine. • Maintain our facilities and ensure our tech stays up and running.Human Resources: • Be the leader that keeps our team inspired and on track. • Hire, onboard, and train new team members to set them up for success. • Oversee payroll, PTO tracking, and performance evaluations to keep everything on schedule. • Ensure our attorneys and paralegals are meeting their billable hour goals.Financial Management: • Own the client billing and invoicing process to ensure smooth cash flow. • Manage expenses, vendor payments, credit card balances, and bank accounts. • Collaborate with our bookkeeper to provide clear, accurate financial reporting.Client Relations: • Create a top-tier client experience by ensuring professional, timely communication. • Address client inquiries and concerns with empathy and efficiency. • Manage collections and ensure past-due accounts are handled appropriately.Legal Support: • Oversee case management and ensure all documents are filed accurately and on time. • Keep attorneys on schedule with proactive calendar management. • Step in at the front desk when needed to keep operations running smoothly. • Handle daily mail distribution and ensure prompt responses.Financial Reports: • Daily: Snapshot of bank balances, credit card accounts, and LawPay transactions. • Bi-Weekly: Payroll expense insights. • Monthly: Deep dive into income, PL, and budget tracking. • Quarterly: Firm-wide financial trends and forecasts. • Annually: Year-end financial summary for tax prep and strategic planning. • Operational Reports: • Weekly: Office operations pulse check. • Monthly: Team productivity, client satisfaction, and efficiency breakdowns. • HR Reports: • Monthly: Staffing updates, training progress, and performance highlights. • Quarterly: Employee engagement trends and culture improvements. • Annually: Compliance audits and personnel reviews.Client Relations Reports: • Weekly: Client feedback and resolutions. • Monthly: Client satisfaction analysis and retention strategies.Legal Support Reports: • Weekly: Case status updates and deadlines. • Monthly: Efficiency insights on case management and turnaround times.Billing Revenue Tracking: • Ensure employees hit their billable hour targets every week. • Keep a sharp eye on accounts receivable and follow up on overdue payments. • Analyze revenue trends by practice area and identify growth opportunities.Special Projects: • Lead the charge on community events and firm outreach initiatives. • Organize complex special events and retreats for staff. • Drive the firm’s online reputation, ensuring consistent 5-star client reviews.