Office Manager

Kari Hefnider - American Family Insurance

Office Manager

Coon Rapids, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    Health benefit

    Simple IRA with employer match

    Bonus based on performance

    Competitive salary

    Flexible schedule

    Opportunity for advancement

    Paid time off

    Training & development

    Position Overview: We’re looking for a highly organized and proactive Office Manager to lead our team, oversee daily administrative operations, and ensure the office runs efficiently. This role plays a key part in business growth by supporting sales efforts and maintaining strong customer relationships.

    The ideal candidate will be a strategic problem solver who can take on responsibilities from the Agent, allowing for a smoother workflow and enhanced productivity.

    Who You Are: You thrive in a fast-paced, high-pressure environment and have exceptional organizational skills. You’re a dependable leader who fosters a positive workplace culture and keeps the team motivated and accountable.

    Key Responsibilities:

    Lead and manage the team, ensuring accountability and efficiency.

    Oversee daily office operations and administrative functions.

    Monitor sales tasks, policy updates, and customer follow-ups.

    Serve as the first point of contact for team questions and issue resolution.

    Maintain a smooth workflow by delegating tasks and ensuring follow-through.

    What You Bring:

    Excellent written and verbal communication skills.

    Strong leadership and team management abilities.

    Outstanding organizational skills with attention to detail.

    A proactive mindset with problem-solving skills.

    Dedication to customer service and business growth.

    Proficiency in computer applications, particularly Windows-based systems.

    Ability to multitask and work effectively in a team environment.

    Prior insurance experience preferred.

    If you are a motivated and results-driven individual with a passion for helping others, we invite you to apply for this exciting opportunity.