Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

About the Company:

Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy.

Position Summary:

The Office Manager is responsible for managing and supporting all clinic employees by assisting and tracking time off requests, covering for staffing shortages, assisting with patient check-ins, auditing, reporting on a variety of areas, creating action plans for each department, customer service, clinic inventory management, cleaning and maintaining two organized clinics.

Essential Duties & Responsibilities:

Travel between two clinics to ensure smooth operations

Manage time off requests and approve timecards for hourly staff

Training of Front Desk staff; work with MA Manager for MA training

Proactively address team issues and provide coaching and additional support

Ensure all staff members abide by company policies and procedures

Host monthly staff meetings

Adequately cover positions when short staffed

Chiro MA

Front Desk

Pain MA

Ability to create action plans for each department to address bottle necks and improve clinic efficiency and track progress with milestones

Communication with departments, management, patients, and providers

Cleaning, Organization, Ordering

Customer Service

Ability to report and audit on several facets of clinic operations:

Appointment Count by provider

No-Shows

Appointment Cancellations

New Patient On-boarding, Evaluations and Surveys

Patient Scheduling

Minimum Experience & Qualifications:

High School Diploma

Associate degree in some healthcare field

Proven customer service skills and ability to de-escalate

Basic computer skills

Schedule:

8 hour shift

Monday to Friday

No weekends

Pay range: $56,500-$62,000 annually

Work Location: In person