Job Description

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

** Job Summary**

The Office Manager is responsible for managing the day-to-day operations of the office, ensuring the highest quality service to clients, lawyers, and staff, while maximizing efficiency in a cost-effective manner. The Office Manager will directly oversee the general administrative function and operational activities of the office. The position reports to the Sr. Director of Administration and works closely with the Denver Office Managing Partner.

Job Responsibilities

• Manages directly the legal secretaries, reception and operations, providing quality services to the office head(s), attorneys and other departments in the office. This includes the hiring, training, review and approval of employee hours and vacation requests, performance management, counseling and termination of the staff.
• Understands business needs to maintain appropriate staffing levels and collaborate with Sr. Director of Operations to identify future support requirements.
• Developing and implementing efficient office workflows to enhance productivity and optimize resources; ensuring that office policies and procedures are followed and establish new protocols when needed.
• Assists the Sr Director of Operations in preparing and managing the office’s annual budget (expense and capital).
• Oversees all aspects of space management, including landlord relations and landlord-provided services and maintenance and security. Manage office space assignments and coordinate in-house office moves and lateral attorney integration to optimize space utilization and meet operational needs.
• Selects local service providers, negotiating contract terms and maintaining effective working relationships with vendors. Perform periodic analysis of major vendor contracts and seek competitive bids.
• Assists local management and office head(s) with the organizations of weekly partner meetings (agenda, minutes, follow-up, etc.).
• Maintains the disaster recovery and business continuity plans of the Denver office, including the coordination of emergency response plans with firm-wide procedures, updating and distributing weather-related and emergency information as needed, and regularly practicing emergency communication and response procedures.
• Initiates and manages activities to promote a more cohesive work environment such as a holiday party, fundraising and/or community service opportunities, etc.
• Communicates with entire office in a timely manner regarding policy changes and new developments.

Qualifications

Requirements:

** Knowledge, Skills and Abilities**

• Demonstrated ability to create an environment that is reflective of a positive work culture, promoting high morale and encouraging workplace productivity, efficiency, and overall effectiveness.
• Demonstrated ability to take charge and make decisions while maintaining a teamwork environment.
• Demonstrated ability to effectively supervise others, including hiring, training, assigning work, managing performance, counseling, and disciplining. Ability to lead others in the development of a cohesive, effective work unit.
• Ability to adapt to changing priorities and maintain a productive and committed work effort, meeting deadlines and managing workload.
• Demonstrated ability to communicate clearly and persuasively, both orally and in writing, on a prepared and extemporaneous basis with attorneys, management, staff and outside parties.
• Knowledge of basic accounting and/or budgeting principles and the ability to track, organize, analyze and report financial data in a clear manner.
• Demonstrated commitment to provide quality client service to both internal and external contacts regarding administrative matters of a complex nature. Requires patience, creativity, discretion and the ability to negotiate and persuade.
• Intermediate knowledge of MS Suite to prepare a variety of business communications. Basic knowledge of current trends in office technology tools to optimize productivity.
• May require the ability to safely lift, move and carry items weighing up to 25 lbs.

** Education**

The position requires a Bachelor’s Degree in Business Administration or a related field. Equivalent training and experience may substitute for education.

** Experience**

The position requires a minimum of five (5) years of increasingly responsible and directly related office management experience that included direct supervision of others, budget administration, and management of multiple office support functions. Law firm experience is preferred.

Additional Information

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $120,000 - $160,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant’s skills and prior experience, certain degrees and certifications, and other factors.

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