The Office Manager will organize and coordinate a variety of processes and procedures that relate to various parts of the company, which are administrative in nature. The Office Manager will also help perform administrative duties, including but not limited to answering phone calls, filing and organizing documents, coordinating schedules, incoming and outgoing emails, and office-related errands. We are looking for an energetic professional who has demonstrated experience wearing multiple hats and managing multiple, large-scale projects at the same time.

The Office Manager must be well-organized and flexible. Previous experience overseeing personnel (both part-time personnel and full-time personnel) is required. The Office Manager must be technically proficient in both Windows and MacOS environments. References must be supplied to corroborate both technical acumen (computer proficiency) as well as prior supervisory experience. The candidate should have experience writing standard operating procedures, training staff to follow those procedures, and providing feedback when those procedures are not followed. The candidate must be able to communicate well both to subordinates and supervisors.

Required Education / Preferred Education: Bachelor’s degree in a technical field and advanced degree in Management

Required Experience / Preferred Experience: 5 years as an Office Manager in a Supervisory role / 10 years as an Office Manager in a Technical and Supervisory role

Required Skills: Understanding of various desktop/laptop hardware and peripherals Understanding of Microsoft operating systems and Microsoft client software Understanding of basic 3rd party software Candidate must be able to track details at a granular level Candidate must have the ability to multitask Candidate must be able to work as part of a team Candidate must be able to work in a flexible and growing environment Candidate must be able to express themselves in both written and verbal communication Candidate must be able to communicate to customers with various levels of technical knowledge Candidate must be willing to work a 9 – 5 Monday through Friday work week schedule on-site. Candidate must be comfortable performing administrative duties

Preferred Skills: Previous experience training staff in a technical (computer) environment Ability to troubleshoot both hardware and software issues in various ways Understanding of basic networking concepts (including wireless technologies) Previous experience in an administrative position

Location: Syracuse, NY

Salary Range: Based on experience