Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Paid holiday and vacation time

Paid training

Company Overview 24-hour residential and commercial plumbing service and repair company looking for our next plumbing superstars! We are looking to hire a highly motivated individual who wants to be a part of a team. This is not your typical old-school plumbing shop- we are a fast-paced and one-of-a-kind operation. We work together to make our customers happy and get the calls run- so we can go home to our families!

Job Summary

As the Office Manager, you are responsible for the smooth, efficient, and profitable operation of the office. The Office Manager reports directly to the Operations Manager.

The Office Manager is ultimately responsible for managing other office personnel including CSRs and Dispatchers, accounts receivable, batching and exporting ServiceTitan invoices to QuickBooks and all other AP tasks designated. This role manages others, and the Office Manager is responsible for delivering performance reviews as well as any disciplinary action that is required.

Job Requirements

Ability to oversee CSR/Dispatcher Role

Oversees all office employees' work to ensure productively, meet deadlines, and company standards

Assisting with dispatching, scheduling calls, emails, and online bookings

Operate Service TItan platform

Deliver exceptional customer service to every customer.

Qualifications

Proficient knowledge of QuickBooks

Ability to manage others and maintain a team environment

Ablility to comprehend and analyze large amounts of information quickly.

Outstanding organizational skills and problem-solving.

3+ years of work experience in an administrative/office management role

Flexible work from home options available.