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Office Manager

SERVPRO of Orangeburg

Office Manager

Orangeburg, SC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Paid time off

    SERVPRO of Orangeburg is hiring an Office Manager!

    Benefits

    SERVPRO of Orangeburg offers:

    Competitive compensation

    Superior benefits

    Career progression

    Professional development

    And more!

    As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

    Key Responsibilities

    Assist in hiring office personnel and ensure employment best practices and compliance

    Manage the training and development plans for office team

    Oversee performance management for office team

    Deliver financial reporting as needed

    Verify and analyze franchise performance reports

    Assist with office staffing and compensation plan as needed

    Complete internal job file quality reviews

    Prepare estimates and billing invoices

    Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll

    Assist in employment recruiting activities

    Office administrative duties such as preparing email and written correspondence

    Perform detailed and accurate data entry

    Take in Job Leads

    Assist other departments, as needed

    Position Requirements

    High school diploma/GED; Associate degree or Bachelor’s degree preferred

    At least 1 year of management and/or supervisory experience

    At least 3 year of customer service and/or office-related experience

    Excellent written and verbal communication skills

    Exceptional organization and planning capabilities, strong attention to detail

    Experience with billing, quality assurance, and scheduling

    Experience in service industry environment a plus

    Possess polite, confident, and excellent customer service skills, including listening and questioning skills

    Capability to work in a fast-paced, team-oriented office environment

    Ability to learn new software, including Xactimate® and proprietary software

    Able to successfully complete a background check subject to applicable law

    Skills/Physical Demands/Competencies

    This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.