We are looking to hire an office manager to join our team. Manager will be responsible for overseeing the administrative activities of the organization and provide leadership, supervision and support to Star Nonemergent Transportation employees and clients. Candidate must have experience in nonemergency medical transportation.

Responsibilities:

Implement company culture, values and policies

Develop workforce strategies, to recruit and develop qualified candidates

Coordinate events focused on employee recognition and dedication

Advocate for employee retention and development

Oversee data entry and maintenance of employee records

Participate in the investigation and guidance for disciplinary actions

Manage and improve operational practices

Track and forecast operational trends and analysis

Formalize policies and procedures in accordance to HR regulations

Collect payment information from the clients, accept and enter incoming rides into the database

Manage and perform day to day duties

Dispatch if needs arises

Answer phone calls

Oversee daily scheduling

Evaluate employee job performance, counsel and appropriately discipline as necessary

Run Payroll

Oversee Billing/Invoices

Must be available to work or provide on call service when needed

Supervise and enforce completion of daily inspection sheets

Qualifications:

Previous experience in administrative services and duties in nonemergency medical transportation

Experience in conflict resolution

Fundamental knowledge of labor and employment laws

Ability to build rapport with all employees

Strong problem solving and critical thinking skills

Strong leadership qualities

Able to meet deadline

Proficient in Excel, Word and Outlook

Good Communication skills and phone etiquette