Office Manager – Join Our Client's Team!

Are you a proactive, detail-oriented professional passionate about streamlining office operations and creating exceptional experiences for clients and team members? Our client, a Louisville-based CPA firm, is seeking a dedicated Office Manager to serve as the backbone of their innovative, collaborative, and client-focused team. Known for delivering strategic, forward-thinking solutions, this firm values individuals who thrive in dynamic environments and bring enthusiasm to their work. If you're ready to take ownership of office operations and make a meaningful impact, we'd love to hear from you!

About the Role

As the Office Manager, you'll oversee day-to-day office operations, assist team members, and enhance the client experience by seamlessly integrating executive assistance, office administration, and company culture. You'll play a pivotal role in maintaining operational efficiency while ensuring a welcoming and professional environment for clients and staff alike.

Key Responsibilities

Office Management

• Serve as the primary point of contact for clients, vendors, and office visitors.
• Manage invoicing, payment processing, and client correspondence.
• Organize records and filing systems and maintain data metrics using CCH Axcess software.
• Prepare management reports and assist leadership with reporting needs.
• Oversee office supply orders and coordinate events like lunch-and-learns.

Administrative Support

• Schedule and facilitate staff and client meetings.
• Draft and proofread client communications.
• Identify opportunities to improve service delivery and strengthen client relationships.

Client and Team Support

• Build strong, professional relationships with clients and team members.
• Respond promptly and professionally to client inquiries.
• Assist team members with skill-building and promote collaboration.

Standards of Performance

• Exhibit professionalism, integrity, and enthusiasm in all tasks.
• Adapt to shifting priorities and handle sensitive issues with discretion.
• Communicate clearly and effectively, demonstrating strong organizational skills.
• Innovate and embrace change to drive optimal results.

Qualifications

• High School Diploma or equivalent (required).
• Experience in office management, executive assistance, or administration preferred.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word) required.
• Experience with CCH Axcess is a plus.
• Strong problem-solving and interpersonal skills with the ability to manage multiple priorities.

Physical Requirements

• Communicate effectively and maintain a stationary position for extended periods.
• Perform tasks requiring manual dexterity and occasionally lift up to 40 pounds with or without reasonable accommodation.

Work Environment
This position operates in an indoor office setting with controlled temperatures. Commonly used tools include a computer, telephone, copier, fax machine, and postage meter.

Compensation and Benefits

• Pay : $60,000 - $70,000 annually, based on experience.
• Benefits : Dental, health, vision, life insurance; health savings account; paid time off.
• Schedule : Monday to Friday, 8:30 a.m. – 5:30 p.m., with a 1-hour lunch break.

Location
Louisville, KY 40202 (On-site role; ability to commute required).

If you're ready to bring your organizational expertise and passion for exceptional service to this rewarding role, apply today!