Benefits:
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Now Hiring: On-Call Scheduling Coordinator – Hospice & Private Caregiving
Are you highly organized, compassionate, and ready to make a real difference in the lives of patients and caregivers? At Luna Del Valle Healthcare Services, we are committed to providing compassionate, patient-centered care to those who need it most. Our team of dedicated healthcare professionals works tirelessly to ensure that every patient receives the support they deserve—and we need a skilled and empathetic Scheduling Coordinator to help us maintain seamless care, even outside of regular business hours.
Who We Are
Luna Del Valle Healthcare Services is a locally owned and operated healthcare organization (as well as Nurse/Healthcare Professional-owned!) with a mission to bridge the gap in healthcare access. We believe in treating the whole person—body, mind, and spirit—and our Scheduling Team plays a crucial role in ensuring continuity of care for both hospice and private caregiving clients. If you're looking for a fulfilling and meaningful career where your work directly impacts lives, we want to hear from you!
Position Overview
As the On-Call Scheduling Coordinator, you will be the primary point of contact for caregivers, clients, and families outside of regular business hours. You will ensure that all shifts are covered, respond to urgent staffing needs, and provide compassionate support to patients and their families. This position requires strong organizational skills, problem-solving abilities, and a warm, empathetic approach to crisis management.
Key Responsibilities
✔ Manage On-Call Schedules – Maintain accurate schedules for hospice and private caregiving staff, ensuring all shifts are covered and care remains uninterrupted. ✔ Handle Urgent Staffing Requests – Quickly respond to call-outs, emergency situations, and last-minute scheduling changes. ✔ Communicate with Clients & Caregivers – Serve as the primary contact for caregivers, clients, and families during on-call hours, providing support and guidance with warmth and professionalism. ✔ Crisis Management – Address scheduling conflicts and emergency care needs with compassion and efficiency, ensuring patients receive the care they need. ✔ Document & Report – Maintain accurate records of schedule changes, emergency calls, and staffing coverage. Work closely with payroll to ensure hours worked are recorded correctly. ✔ Ensure Compliance & Confidentiality – Adhere to HIPAA regulations and all state/federal guidelines related to hospice and private caregiving.
What We’re Looking For
✔ High school diploma or equivalent required (Associate’s or Bachelor's degree preferred) ✔ Previous experience in scheduling, staffing, or a related healthcare field (preferred) ✔ Strong organizational and time-management skills ✔ Excellent communication and interpersonal skills with a compassionate, patient-first mindset ✔ Ability to remain calm under pressure and make sound decisions in high-stress situations ✔ Proficiency in Microsoft Office and scheduling software ✔ Flexibility to work on-call hours, including evenings, weekends, and holidays ✔ Knowledge of hospice or private caregiving services is a plus!
Why Join Luna Del Valle Healthcare Services?
✅ A rewarding career where you directly impact the lives of patients and caregivers ✅ A supportive and welcoming, low-stress work environment ✅ Competitive pay and growth opportunities ✅ The chance to be part of a locally owned, patient-centered healthcare team
📩 Apply today and help us continue to provide compassionate, uninterrupted care to those who need it most!