On Demand Courier Dispatcher- Full Time

ERC Delivery Service

On Demand Courier Dispatcher- Full Time

Elmhurst, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Dispatcher needed for a very busy Courier and Trucking Company. Must be available to work weekday evenings 2pm-10pm and Saturdays on a rotating basis.

    Responsibilities

    Address problems and requests by providing solutions

    Receive and dispatch orders for deliveries

    Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients

    Monitor the route and status of drivers

    Provide drivers with information about orders, traffic, obstacles and requirements

    Enter orders and notes in the system

    Provide excellent customer service at all times

    Assist with quoting jobs

    Qualifications

    Knowledge and experience with shipping and receiving processes and procedures.

    Proficient in the Geography of the Greater Chicagoland Area

    Minimum 2 years of proven experience as dispatcher or relevant position

    Experience in data entry

    Proficient in English (oral and written) and the geographical area

    Outstanding organizational and multitasking abilities

    Active listener with excellent communication skills

    Sound judgment and critical thinking

    High school diploma