Job description

The On-Site Computer Support Specialist provides technical support for employees. Responsibilities include assigning, installing, maintaining, and configuring computer hardware and software and ensuring the security of networks and systems. This role also provides guidance to users regarding operation of equipment, network administration, and troubleshooting user support issues.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of PC hardware and software configurations, troubleshooting and maintenance

Experience installing, troubleshooting, and managing Microsoft products

Experience troubleshooting email related issues

Configuration, management, and troubleshooting skills for routers, switches, and firewalls

Ability to multitask in order to complete responsibilities in a timely and accurate manner

Ability to recognize IT issues and opportunities and determine the appropriate action required

Ability to use time effectively and efficiently

Knowledge of network infrastructure standards

** Most benefits will take effect on the 1st of the month following a 60-day waiting period

Medical - $8,325 per year

Dental - $570 per year

Vision - $65.04 per year

Group Life & ADD - $39.90 per year

Employee Assistance Program - $37.80 per year

403(b) retirement - $100 per month

LinkedIn Learning Account

Professional Development Funds – up to $1500 per year for approved professional development activities

Paid Time Off

~ 3.5 weeks of PTO accrued annually during first 24 months of employment

8 annual personal holiday/health and wellness days*

11 paid holidays + 6 day paid winter holiday break

WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code) Taxes – 9.8% of salary

At Urban League of Metropolitan Seattle, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.