Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Summary
The On-Site Manager is responsible for overseeing the daily operations and management of a residential property that include maintaining residential unit occupancy, ensuring tenant satisfaction, supporting the property's business goals and objectives, and providing administrative support to the property management team. The On-Site Manager serves as the main point of contact for tenants and plays a vital role in maintaining a well-functioning and safe living environment.
Essential Functions
Provide exceptional customer service and build positive tenant relationships
Conduct regular property inspections and ensure maintenance standards are met
Coordinate repairs, capital improvements, and vendor work
Enforce lease agreements and resolve tenant disputes professionally
Manage rent collection, financial reporting, and budgeting
Handle leasing activities, showings, and vacancy coordination
Maintain accurate records of transactions, move-ins/outs, and invoices
Monitor local rental trends and collaborate with the property management team to meet goals
Respond to emergency maintenance requests and ensure property safety
Ensure compliance with company policies, safety standards, and local regulations
Potential Unit for This Role: 2-bedroom, 1.5-bathroom, approximately 1,202 sq. ft.
Please note: This is a potential unit and is subject to change based on availability.
Salary: $21 - $23/hourly
Requirements
Desired skills & competencies
Technical Capacity – Comfortable using technology, including property management software. Comfortable with onsite responsibilities and resident interactions.
Action-Oriented: Ability to execute tasks quickly and effectively in a fast-paced environment.
Problem Solving: Identifying and resolving issues swiftly with minimal disruption.
Communication: Strong verbal and written communication skills, comfortable interacting with tenants and vendors.
Risk Management: Able to identify potential risks and mitigate them effectively.
Customer Service: Focused on providing outstanding service to tenants and clients.
Project Management: Efficient in managing multiple tasks and projects simultaneously.
Prioritization: Ability to manage a never-ending to-do list and tackle the most urgent tasks first.
Adaptability: Comfortable working in ambiguous situations, anticipating problems, and seeing them as opportunities for improvement.
Desired Qualifications, Education & Experience
1-3 years of previous experience in customer service, trades, or construction is a plus.
Familiarity with property management systems and policies is a plus.
Trainable and eager to grow with the company.