Open Position

Mamaw's Cafe LLC

Open Position

Prague, OK
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Paid time off

    About the Role:

    We are currently seeking a friendly and experienced personnel to join our team at Mamaw's Cafe LLC in Prague, OK.

    Server Responsibilities:

    Greet and seat customers in a friendly and efficient manner

    Take and deliver customer orders accurately and in a timely manner

    Ensure customer satisfaction by addressing any concerns or special requests

    Maintain cleanliness and organization of the dining area

    Assist with opening and closing duties as needed

    Cook Responsibilities:

    Responsible for the efficient flow of food in the kitchen while maintaining levels of food safety and sanitation

    Washes, peels, cuts and prepares vegetables and side items.

    Knows how to correctly measure food weights and portion sizes.

    Carries pans, containers, and trays of food to and from work stations.

    Cleans work areas, equipment, and utensils, segregates and removes garbage at shift change or when necessary, and steam cleans or hoses garbage containers.

    Observes safety procedures with regards to the use of kitchen supplies and equipment both correctly and safely throughout the shift.

    Demonstrates a willingness to assume any responsibility or perform any task (“shift to assist”) regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.

    Dishwasher Responsibilities:

    Wash dishes, glassware, flatware, pots, or pans using dishwashers or by hand.

    Keep the dishwasher clean and maintained, and immediately report any functional or mechanical problems to the Kitchen Manager.

    Monitor dishwasher water temperature to ensure a sanitary wash cycle.

    Maintain adequate levels of dish detergents and cleaning supplies.

    Place clean dishes, utensils, or cooking equipment in storage areas.

    Maintain adequate levels of clean tableware for the dining room and kitchen.

    Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.

    Sort and remove the trash, placing it in designated pickup areas.

    Clean garbage cans with water or steam.

    Sweep or scrub floors.

    Host Responsibilities:

    Warmly and graciously greet all guests and seat them at tables or in waiting areas.

    Open the front door for guests entering or leaving the restaurant when possible.

    Provide guests with menus and inform them of their server’s name upon seating.

    Record guest names and the number of people in the party and provide guests with estimated waiting time when immediate seating is limited.

    Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

    Answer telephone calls and respond to inquiries or transfer calls.

    Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed.

    Inspect dining and serving areas to ensure cleanliness and proper setup.

    Help bus tables as needed to keep the dining area clean.

    Get guests drinks if the server cannot get to them immediately.

    Thank guests as they leave and invite them to return.

    Requirements:

    Previous experience in a customer service or restaurant setting

    Excellent communication and interpersonal skills

    Ability to work in a fast-paced environment while maintaining a positive attitude

    Must be able to stand and walk for extended periods of time

    About Us: Mamaw's Cafe LLC has been serving delicious homestyle meals to the Prague community since June 13th, 2024. Our customers love our comforting dishes and welcoming atmosphere. Our employees appreciate the supportive and family-like environment we provide.