Kitchen Assistant Shift Manager
Chick-fil-A at Fox Chapel, Pittsburgh, PA
Here at Chick-fil-A Fox Chapel our goal is ‘Intentionally caring for every guest by consistently giving our very best’. Each day we look to produce the Best Food, offer the Best Service, while being the Best Team we can be. When we do this we believe we are having a positive influence which we consider success. A lot goes into this business but in the end it is pretty simple; we care for people by giving our best.
Chick-fil-A at Fox Chapel hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their skills and the skills of those around them.
We are seeking an Assistant Manager to support the business by communicating with, tracking, training, and coaching all Team Members and mid-level leaders on achieving and exceeding service, quality, and revenue goals. The Assistant Manager will assist in overseeing employees in the continual pursuit of “Operational Excellence” while creating a positive work culture. The Assistant Manager reports to the Senior Leadership team and serves as an assistant, responsible for running shifts and overseeing reporting employees in either the back or front-of-house operations.
Pay Type: From $18.00 - $21.00/hr
Position Type:
Full-Time (40+ hours)
Available for Opening Shifts (6:00 AM - 3:00 PM) and/or Closing Shifts (2:00 PM - 11:00 PM)
Working Back-of-House/Kitchen
Our Benefits:
Insurance Coverage (Health, Vision, and Dental - Full-Time availability)
Up to 40 hours PTO (Full-Time availability)
Access to scholarship up to $2,500 per year
Sundays Off
Flexible Hours
Employee Meals
Opportunities for Advancement and Leadership Skill Development
Positive and Encouraging Work Environment
Qualifications:
Experience as a leader, with 1 year of proven ability to lead in fast-paced environments, and work as part of a team
Basic computer and iPad competency
Ability to input data and interpret the P/L
Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs
Responsibilities:
Works with Senior Leadership team to ensure appropriate daily and restaurant staffing levels
Ensures that the shifts are running smoothly in the BOH or FOH
Trains new Team Members and tracks their performance to ensure they’re equipped for success
Maintains a positive working relationship and treats all employees with respect while handling coaching conversations and providing them with direction and feedback
Ensures that all food safety guidelines are followed
Ensures cleanliness of all areas of the restaurant
Motivates Team Members to upsell, reduce waste, and increase accuracy
Serves as subject matter expert of the BOH or FOH to provide ongoing support
Responsible for inventory management, and ensures the products are being rotated using the FIFO principle
Protect and demonstrate knowledge of the brand and menu items
Maintain regular and consistent attendance and punctuality
Follow Chick-fil-A’s operational policies and procedures
Required Skills:
Must be an excellent coach, communicator, and team builder
Strong desire to serve others
Display a consistent sense of urgency
Understand the expectation of Chick-fil-A customer service standards and operational excellence
Self-leader committed to personal growth
Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
Team-oriented, adaptable, dependable, and strong work ethic
Positive attitude
Willingness to step outside of job role to assist in other roles
Customer-service oriented
Thank you for your interest in employment at Chick-fil-A at Fox Chapel!