Benefits:

Health insurance

Opportunity for advancement

Paid time off

401(k) matching

Dental insurance

Free uniforms

Training & development

Vision insurance

Position Title: Operational Support Manager

Reports to: School Director/ Assistant Director

FLSA Status: Exempt

Position Summary:

Assists Directors in the oversight of talent, brand, and operations of an assigned School to ensure that the school’s mission, vision and values are upheld. Actively develops and maintains positive customer/community relations. Assists in maintaining enrollment and managing all resources effectively and within budget.

Qualifications:

This position requires strong organizational and leadership skills, patience, flexibility, excellent written and verbal communication skills, and strong initiative and problem-solving skills. The requirements listed below are representative of the knowledge, skill and ability required.

Essential Functions:

TALENT

Assists Directors in helping to motivate School Team.

Supports orientation and on-going training.

Networks within the community to recruit new families; follows up with potentials; committed to reaching enrollment goals.

Promotes teamwork and enthusiasm; fosters commitment to mission, vision, and values.

Documents effectively; consistent use of company tools/processes.

Assists with planning and facilitation of monthly staff meetings.

BRAND

Greets family members by name; presents a positive and professional image.

Ensures exceptional customer service experiences, e.g., thorough, friendly tours; welcoming environment; accessible for parents, phone calls, etc.; concerns addressed in a timely manner.

Assists in ensuring School is consistently clean, neat, and organized and meets visual execution standards; recommends repair work as needed.

Assists in supporting and leading new company initiatives; works with School Director to ensure adaptation of new programs, policies and procedures.

OPERATIONS

Ensures compliance with all federal & state laws, regulations, and Celebree standards and policies.

Assists in planning and supervising School field trips and programs

Assists in creation of staff schedules; helps to maintain accurate and complete employee and child files; assists with classroom observations as needed.

Completes all required paperwork and recordkeeping on a timely basis.

Ensures School financials are up-to-date, accurate and organized.

Demonstrates accountability and initiative; identifies opportunities/goals for the School.

Seeks professional development opportunities; stays current on new practices in the childcare and education industry.

Assumes duties given by Director and Assistant Director.

Education/Experience:

Childcare Experience Preferred

Bachelor's Degree Desired

Director Qualified Desired

Preschool Lead Teacher, Infant Toddler and School Age certification/experience strongly preferred.

Business and/or accounting experience as well as experience managing in childcare desired.

Specific Skills:

Computer skills, preferably Microsoft Office.

Knowledge of OCC licensing requirements helpful.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise-owned location. All inquiries about employment at this franchise owned location should be made directly to the franchise location, and not to Celebree School Corporate.