Operations Administrator

HOATalent

Operations Administrator

Chicago, IL
Full Time
Paid
  • Responsibilities

    Would you like to join an entrepreneurial HOA Management holding company that is acquiring and growing businesses for the long term?

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    Are you excited by the challenge of building an outreach machine, and establishing yourself as a dealmaker with the “who's who” in a quickly evolving industry?

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    Are you a sleeves-rolled, self-starter who wants the autonomy to set goals for yourself and an entire team – while pitching in wherever needed as we grow?

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    What do we do?

    ****We acquire and operate Homeowners' Association Management companies (read: the folks who make sure your neighbors pay their HOA dues, hire the landscaper, and keep your condo building beautiful and structurally sound).

    Why a “family of companies?”

    We acquire small businesses, usually from their founders. They sell to us and not the big, national firms because they want to protect what makes them special: their people, culture, and deep connections to the local community. So we honor that: no layoffs, no rebranding, limited integration, and decentralized decision-making. Because we believe if you offer smart, empowered people big-company resources, they'll take advantage and grow just as fast as any top-down organization (and feel a lot more fulfilled in the process).

    Key Responsibilities:

    1. Administrative Support: * Manage day-to-day administrative tasks, including correspondence, scheduling, and documentation. * Maintain and organize property records, contracts, and compliance documents. * Prepare and distribute operational reports, meeting agendas, and minutes.
    2. Operational Coordination: * Serve as the primary point of contact for vendors, contractors, and service providers. * Coordinate property maintenance requests and ensure timely resolution of tenant issues. * Assist in the onboarding of new properties, ensuring all operational systems are in place.
    3. Financial Administration: * Track and process invoices, vendor payments, and expense reports. * Support budget preparation and monitor operational expenses. * Collaborate with the accounting team to ensure accurate financial reporting.
    4. Compliance and Documentation: * Ensure adherence to local, state, and federal regulations for property operations. * Maintain and update lease agreements, insurance records, and other critical documents. * Assist in the preparation of compliance audits and regulatory filings.
    5. Communication and Team Support: * Act as a liaison between property managers, tenants, and leadership. * Support internal teams with project coordination and cross-departmental initiatives. * Ensure clear and timely communication regarding operational updates.

    Qualifications:

    • Bachelor's degree in Business Administration, Real Estate, or a related field preferred.
    • 2+ years of experience in operations, administration, or property management.
    • Strong organizational and multitasking skills with attention to detail.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (e.g., Yardi, AppFolio).
    • Excellent communication and interpersonal skills.
    • Ability to work independently and collaboratively in a team environment.
    • Knowledge of Chicago real estate regulations and compliance is a plus.

    What We Offer:

    • This is a fully remote position in the Chicagoland area. Applicants must live within 30 miles of Downtown Chicago.
    • Competitive salary and benefits package.
    • Opportunities for professional growth and development.
    • A dynamic and collaborative work environment.