Business Description:

Renewance Inc. is a pioneering technology company dedicated to providing cradle-to-grave stewardship solutions for industrial batteries in the energy and motive industries. Our innovative RenewanceConnect product is a software platform designed to optimize service transactions. Our comprehensive services encompass battery commissioning, asset management (monitoring, operations & maintenance), warranty management, regulatory compliance, battery decommissioning, and a marketplace facilitating the transaction of used batteries after being graded by Renewance.

Position Description:

The Operations Agent is responsible for coordinating various logistical tasks to ensure the smooth operation of crew schedules, maintenance, and other company functions. This role includes scheduling crews, booking flights, arranging rental cars, allocating per diem, dispatching, and providing excellent customer service to internal and external stakeholders. This is a contract to hire position, based remotely in either in Arizona, Nevada, Utah, or Idaho.

Responsibilities:

• Scheduling : Manage and update schedules for Field Service Teams, ensuring maintenance teams are dispatched efficiently.
• Travel Coordination : Book flights, secure rental vehicles, and coordinate accommodations for team members as needed.
• Per Diem Management : Allocate and process per diem for team members in accordance with company policies.
• Dispatching : Ensure timely and accurate dispatch of Field Service Technicians to various job sites.
• Customer Service : Provide excellent service to internal teams, answering questions, resolving issues, and coordinating logistical support.
• Record Keeping : Maintain and update detailed records of schedules, travel arrangements, and other operational tasks.
• Communication : Act as a liaison between the operations team and other departments, providing timely updates and information.

Requirements:

• 3+ years experience coordinating travel for large, distributed teams.
• Excellent over the phone customer service skills, with proven ability to support internal and external customers.
• Strong proficiency with Microsoft Office suite including Outlook, Excel, Word.
• Excellent problem solving skills
• Ability to work Wednesday - Friday regular business hours with on call flexibility to respond to issues on weekends.

Renewance is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply. If you are passionate about shaping the future of sustainable energy solutions and possess the skills and experience outlined above, we invite you to join our team and contribute to the success of Renewance.

To apply, please submit your resume detailing your relevant experience for the Full-Stack Developer position at Renewance.