Operations Assistant

Mad Science of WI IL & MI

Operations Assistant

Novi, MI
Full Time
Paid
  • Responsibilities

    Job description

    Mad Science is opening up a new position in their Novi office and is currently looking for an Operations Assistant. Someone familiar with working with kids, daycare, teaching or camp experience would be perfect for this job!

    Join a growing company dedicated to getting kids excited about science! Mad Science is the area's premier provider of STEM enrichment programming and entertainment. We are a local franchise of the Mad Science Group, which has been providing science-themed programming for more than 30 years. We guarantee the job will be very rewarding.

    Job Description *We are willing to train on some of the tasks listed below.

    The Operations Associate is an integral member of the Mad Science team. He/she is responsible for tasks relating supporting the Operations Manager including staffing, marketing, customer communications and fulfillment of Mad Science programs. Reporting to the Operations Manager, the OA engages in a variety of activities related to client order processing, lead handling, data entry, customer communications, marketing campaigns and assists with staffing. The Ops Associate. contributes to the sales and marketing efforts on a range of projects as well as driving processes essential to the company's day to day operations. Additionally, the OA will be certified as a Mad Science instructor and may perform or assist with Mad Science programming at client locations as required.

    Tasks & Responsibilities Answer phones and address customer inquiries; book Mad Science programs from inbound calls Assisting and creating print marketing materials including flyers, ads for print publications, and program-related print materials such as registration flyers Assist with on-site administration of school programs, camps and birthday parties Serve as a substitute instructor when necessary

    Desired Skills

    Excellent customer service and interpersonal skills Ability to work independently and with minimal direction Proficiency with Microsoft Office, and Google applications Excellent organizational skills and attention to detail Energetic, outgoing and FUN personality No Science background is necessary, but you must be willing to learn!

    Must have a valid drivers license and reliable transportation, as we do outreach so you will periodically traveling in area.

    Work Schedule

    We are flexible on an exact work schedule, but we require 20-32 hrs per week M-F between the hours of 8:00AM and 5:30PM. All Operations Teams members also work a rotating weekend schedule of Saturday morning, (3-4 hours) 1-2 times per month.

    Salary & Benefits

    Salary, is open, based upon your skills. Bonus and advancement opportunities are also available. Email all resumes to Stephanie@madsciencedetroit.com You may also apply online at detroit.madscience.org