Operations/Branch Manager

Mister Sparky of Mid America

Operations/Branch Manager

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Company car

    Company parties

    Competitive salary

    Dental insurance

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Bonus based on performance

    Operations Manager / Branch Manager

    At Mister Sparky Mid-America, growth & service reigns supreme. We stand as the premier operator of one of the largest independently owned electrical only service companies in the country performing residential electrical service work. Mister Sparky Mid-America holds a strategic advantage poised for market dominance throughout all the markets we serve (NW Arkansas, OKC, Tulsa, KC, Phoenix, Austin, Salt Lake City, Wichita, & Omaha) Specifically here in Phoenix!

    We embody the essence of a growth-driven organization and continue to have ambitious plans to penetrate new markets across SW & Central regions in the forthcoming years. As we chart a course towards expansion, we are actively seeking a dynamic individual with a passion for growth to join our team and propel our business to new heights. If you're ready to make an impact and be part of an organization where service excellence is non-negotiable, then come aboard and let's shape the future together.

    The ideal candidate will be a dynamic leader with a proven track record of success in the electrical industry. Not only will they be responsible for overseeing day-to-day operations at the branch location, but they will also play a key role in training, developing, and retaining our team of service and installation technicians.

    In addition to strong leadership skills, the Operations Manager must have a solid foundation in electrical experience. This includes a deep understanding of electrical systems, codes, and regulations, as well as the ability to troubleshoot and solve complex technical problems.

    Compensation & Benefits

    We offer a competitive guaranteed salary of $150,000.00 (+DOQ) with quarterly bonuses and an end of year bonus. We are proud to offer great benefits including but not limited to:

    Medical, Dental, & Vision will be covered at 100% for the employee and the entire family!

    Long Term Disability will be covered at 100% for the employee

    $10,000 Life Insurance Policy covered at 100% for the employee

    401K with Employer Matching

    (6) Paid Holidays

    (4) Paid Family Days

    After 90 days you will receive (5) vacation days and it will progress to a total of (12) days depending on your length of time in the organization.

    Company vehicle

    Job Responsibilities

    Cares deeply about the team and holds them accountable to excellence

    Trains, develops, retains service and install technicians

    Builds winning atmosphere for the team

    Uphold a “white collar” image in a “blue collar” industry

    Ensures work completed to code and customers satisfied

    Maximizes sales and profits for the branch

    Skills & Experience

    High EQ – able to connect, listen and understand people

    Electrical experience is preferred however similar trade experience is acceptable with proven sales or management experience.

    People first, selfless, servant leader mentality

    Excellent communication skills – written and verbal

    Trustworthy and high integrity – does what you say

    Experience leading and growing teams

    Experience in the trades preferred, but not required

    Job Duties

    Conduct and present technical and communication training for team

    Approve and finalize payroll

    Conduct routine performance reviews

    Match call volume to technician count

    Conduct Job site visits and technician ride-alongs

    Manage KPI’s that lead to sales and profit success

    Manage inventory

    Maintain professional image for business

    Resolve customer complaints

    Follow-up with permitting process

    Join us and become part of a dynamic team where your skills are valued, and growth opportunities are abundant. Apply now and spark your career with Mister Sparky Mid- America.

    Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.