Job Description
Position Purpose
To provide leadership, coaching, and direction to their patch through people development and improved restaurant operations, to maximize the long-term sales and profit of each restaurant. Provides leadership, coaching and strategic direction to their restaurant teams to deliver outstanding Quality/Service/Cleanliness (QSC) and customer experience. Consistently demonstrates McDonald's values and leadership behaviors to build positive business relationships with key customers including the Operations Manager, Restaurant Leadership Team, Crew and Customers. This job will work directly with McDonald’s company-owned restaurants also known as “McOpCo”.
Principal Accountabilities
In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:
** _ People_**
- Respect and recognition (e.g., reward and recognition programs)
- Resources to get the job done (e.g., crew and manager schedules, uniforms, crew room, equipment to get job done)
- Values and Leadership behaviors (e.g., adherence to policies and procedures, crew and manager communications, act on issues raised by crew and managers appropriately, lives up to the Speak Up Culture, drives employee commitment surveys and action plans)
- Competitive Pay and Benefits (e.g., communication and execution of wage and review program for crew and managers and ensures performance reviews process)
- Learning, development, and personal growth (e.g., crew orientation, crew training through CDP/Campus, and management training & development through –BEST Performance Motivation)
** _ QSC/Sales Building_**
** _ Business Results_**
Qualifications
Additional Information
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.