Operations Coordinator 20250201

Dirt Fighters

Operations Coordinator 20250201

St. Louis, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Free food & snacks

    Company parties

    Dental insurance

    Vision insurance

    If you love managing 1,000 ever-changing details, and working tirelessly to get the right crew, and the right supplies to the right place at the right time – like a grownups game of Tetris - this is the job for you.

    Dirt Fighters is a decade-old company in St Louis and we’re growing. Its time to add the right person to our team, to support the day to day operations of our cleaning crews. As a company, we serve the Multifamily Industry by cleaning apartments to get them ready for new residents, and various other types of commercial cleaning.

    Responsibilities/Accountabilities:

    Operations

    Answer client calls and emails to schedule our service (cleaning)

    Build the schedule for our cleaning crews, for the next workday. Determine the best routes, considering crew locations, work schedules, client requirements and requests

    Troubleshoot problems over the phone with our Crew Leaders and Clients (keys, parking, etc)

    Manage inventory in our warehouse by assessing inventory and placing orders

    Deliver supplies to crews at their worksite as needed

    Repair vacuums and cleaning supplies

    Cleaning

    Fill-in leading a cleaning crew. You will help to bridge gaps from crew vacation/sick time (approximately 10% of your time, averaged over long periods of time).

    Conduct cleaning interviews (Paid Working Interviews) with new candidates

    Conduct training with our crews

    Maintain the cleaning inside office and warehouse

    Take trash from office and warehouse to dumpster

    Administrative

    Open the mail, file documents using our system (paper and online)

    Deposit client checks

    Track and report on various key performance metrics

    Review employee mileage sheets for accuracy

    Enter weekly employee performance data into our database

    Other duties as assigned

    Details:

    Full time

    Weekdays, regular business hours

    Paid time off

    Health, Dental, Vision Insurance

    Opportunity for growth within the company

    Respect, Open Communication, and a Passion for building people

    Requirements:

    Strongly align with Dirt Fighters’ Core Values

    Work primarily from our office in St Louis (South County, near 55/270), with a portion of the work done at our client worksites

    Have excellent verbal and written communication skills, and the readiness to absorb chaos and stress from crews and clients – while problem solving and de-escalating

    An eye for details

    Ability to prioritize many competing priorities as you switch between tabs on an internet browser, juggle texts and phone calls, etc.

    Proficiency in MS Office (Word, Excel) and Google Workspace (Gmail, etc) with an aptitude to learn new software and systems

    Prior experience in Dispatching service crews is preferred. For entry level employees, experience in retail, restaurant service or administrative roles are preferred.

    If you want something bigger than just another job, a place where you can grow as a person, and join the team that is becoming the best in St. Louis, then let’s talk!