Benefits:

401(k)

401(k) matching

Competitive salary

Health insurance

Paid time off

Signing bonus

Duties:

1. Calendar Management: Organize and manage the company's calendar to ensure all tech/customer appointments are scheduled effectively.
2. Schedule Updates: Assist the operations team with ongoing schedule updates for improved efficiency. Weekly updates in group setting.
3. Communication: Notify customers and Technicians of any changes in plans and develop new strategies as necessary.
4. Logistics Coordination: Coordinate the movement of parts, test equipment, and materials during customer visits to ensure timely service.
5. Metrics Achievement: Meet weekly scheduling metrics by effectively communicating and resolving any outstanding tasks.
6. Project Management: Develop and maintain project plans, including staffing requirements and budget tracking.
7. Client Interaction: Liaise with contract and installation clients, monitoring project progress and addressing concerns. Provide advanced customer soft skills during all interactions.
8. Resource Estimation: Assess the resources required for projects and establish appropriate timelines.
9. Progress Tracking: Monitor project status, identify potential delays, and collaborate with stakeholders to keep projects on track.
10. Vendor Management: Work with subcontractors and suppliers to ensure timely delivery of equipment and materials.
11. Workflow Coordination: Facilitate and expedite the flow of work and materials throughout the organization.
12. Production Scheduling: Create and oversee work and production schedules, ensuring repairs and installations are monitored effectively.

Requirements: • Education & Experience:

Project management with a focus on the service industry and/or facilities maintenance/management preferred. Associate, Bachelor’s degree preferred. Accredited and recognized certifications a plus.

A combination of education and experience within operations support, project coordination, scheduling, business administration, or distribution is desirable.

Skills:

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficient in project management tools and scheduling software.

Problem-solving aptitude and the ability to adapt to changing priorities.

Attention to Detail:

Ability to track multiple projects and ensure accurate reporting.

This role requires a proactive individual capable of managing various operational tasks efficiently while fostering effective communication among team members and clients.

Additional Factors:

On-the-job training period of no less than 6 weeks is to be provided by the hiring company. Employees will be fully salaried during this training period.

The company will provide a computer workstation and laptop for remote work.

The company will provide monthly stiped to offset cell phone bill for work-related calls.