Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
The Operations Director provides strategic leadership and oversight of all building, grounds, and facilities operations to ensure a safe, functional, and welcoming environment for ministry activities and events. This role manages operations staff, oversees key vendor relationships, and ensures all campus operations align with organizational goals and values. The Director serves as a key liaison between ministries and facilities, ensuring operational excellence that supports vibrant ministry experiences.
KEY RESPONSIBILITIES: Strategic Oversight & Planning
Provide leadership and vision for the overall campus operations strategy in alignment with the mission of Preston Trail
Develop and maintain a multi-year facilities repair and replacement plan
Manage operational risk, including emergency preparedness, safety protocols, and compliance with all applicable codes and regulations
Oversee capital improvement initiatives, ensuring projects are completed on time, within scope and budget
Facilities Management
Oversee the maintenance, repair, and overall stewardship of 120,000+ sq. ft. of facilities and surrounding property
Manage mechanical, HVAC, electrical, plumbing, and all building systems including schedules, inspections, warranties, and insurance claims
Ensure all licenses, certifications, inspections, and audits are up to date and compliant
Lead efforts for sustainability and energy efficiency where possible
Team Leadership
Lead, develop, and mentor a growing operations team, including full-time and part-time Operations Associates and other facilities staff
Oversee team schedules, professional development, and performance management
Build a culture of service, ownership, and responsiveness
Operational Execution
Direct all setup/teardown, janitorial services (in-house and contracted), inventory management, and room readiness across campus
Maintain and improve the work order/maintenance request system
Serve as staff lead for the Campus Response Team, including police scheduling and on-site safety support during events
Manage security systems, emergency response protocols, and access control procedures
Oversee and maintain all vehicles and trailers owned by the organization
Event & Ministry Support
Collaborate with ministry leaders to ensure events and gatherings are fully supported by operational logistics
Manage the events calendar and room usage in Planning Center Online or other facility scheduling platforms
Vendor & Budget Management
Oversee operational budgets, track expenses, and seek cost-effective solutions without compromising quality
Manage all vendor relationships, facility-related contracts, and certificates of insurance
QUALIFICATIONS:
Personal alignment with Preston Trail mission, beliefs, and values (https://prestontrail.org/about/aboutus)
Demonstrated commitment to our team values of Self-Leadership, Positive Attitude, Team Mindset, Healthy Relationships, and High Performance
Proven experience managing large-scale facility operations, preferably in a multi-use, high-traffic environment
Strong leadership and staff development experience, especially within a growing team
High emotional intelligence and exceptional communication/interpersonal skills
Strong problem-solving and decision-making abilities with both strategic and tactical thinking
Physically capable of supporting setup and teardown tasks as needed
Proficiency in Mac-based systems and Planning Center Online (or similar platforms)
Excellent organizational and project management skills
Knowledge of commercial HVAC, plumbing, electrical, and general construction systems
College degree preferred; relevant certifications a plus
Applicants must complete the Employment Application and our assessment here within 2 business days of applying to be considered further
Personal alignment with our Shepherding Leader Agreement here
ORGANIZATIONAL RELATIONSHIPS:
MINISTRY TEAM: Operations Team
REPORTS TO: Executive Pastor
Direct Reports: Full-time and part-time Operations Associates
EMPLOYMENT CLASSIFICATIONS:
Category: Full time
DOL Classification: Exempt
Employee Class: Ministerial/Managerial
Commissionable: No
Weekends Required: Yes
Remote Position: No