Operations Director

Preston Trail Community Church

Operations Director

Frisco, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    The Operations Director provides strategic leadership and oversight of all building, grounds, and facilities operations to ensure a safe, functional, and welcoming environment for ministry activities and events. This role manages operations staff, oversees key vendor relationships, and ensures all campus operations align with organizational goals and values. The Director serves as a key liaison between ministries and facilities, ensuring operational excellence that supports vibrant ministry experiences.

    KEY RESPONSIBILITIES: Strategic Oversight & Planning

    Provide leadership and vision for the overall campus operations strategy in alignment with the mission of Preston Trail

    Develop and maintain a multi-year facilities repair and replacement plan

    Manage operational risk, including emergency preparedness, safety protocols, and compliance with all applicable codes and regulations

    Oversee capital improvement initiatives, ensuring projects are completed on time, within scope and budget

    Facilities Management

    Oversee the maintenance, repair, and overall stewardship of 120,000+ sq. ft. of facilities and surrounding property

    Manage mechanical, HVAC, electrical, plumbing, and all building systems including schedules, inspections, warranties, and insurance claims

    Ensure all licenses, certifications, inspections, and audits are up to date and compliant

    Lead efforts for sustainability and energy efficiency where possible

    Team Leadership

    Lead, develop, and mentor a growing operations team, including full-time and part-time Operations Associates and other facilities staff

    Oversee team schedules, professional development, and performance management

    Build a culture of service, ownership, and responsiveness

    Operational Execution

    Direct all setup/teardown, janitorial services (in-house and contracted), inventory management, and room readiness across campus

    Maintain and improve the work order/maintenance request system

    Serve as staff lead for the Campus Response Team, including police scheduling and on-site safety support during events

    Manage security systems, emergency response protocols, and access control procedures

    Oversee and maintain all vehicles and trailers owned by the organization

    Event & Ministry Support

    Collaborate with ministry leaders to ensure events and gatherings are fully supported by operational logistics

    Manage the events calendar and room usage in Planning Center Online or other facility scheduling platforms

    Vendor & Budget Management

    Oversee operational budgets, track expenses, and seek cost-effective solutions without compromising quality

    Manage all vendor relationships, facility-related contracts, and certificates of insurance

    QUALIFICATIONS:

    Personal alignment with Preston Trail mission, beliefs, and values (https://prestontrail.org/about/aboutus)

    Demonstrated commitment to our team values of Self-Leadership, Positive Attitude, Team Mindset, Healthy Relationships, and High Performance

    Proven experience managing large-scale facility operations, preferably in a multi-use, high-traffic environment

    Strong leadership and staff development experience, especially within a growing team

    High emotional intelligence and exceptional communication/interpersonal skills

    Strong problem-solving and decision-making abilities with both strategic and tactical thinking

    Physically capable of supporting setup and teardown tasks as needed

    Proficiency in Mac-based systems and Planning Center Online (or similar platforms)

    Excellent organizational and project management skills

    Knowledge of commercial HVAC, plumbing, electrical, and general construction systems

    College degree preferred; relevant certifications a plus

    Applicants must complete the Employment Application and our assessment here within 2 business days of applying to be considered further

    Personal alignment with our Shepherding Leader Agreement here

    ORGANIZATIONAL RELATIONSHIPS:

    MINISTRY TEAM: Operations Team

    REPORTS TO: Executive Pastor

    Direct Reports: Full-time and part-time Operations Associates

    EMPLOYMENT CLASSIFICATIONS:

    Category: Full time

    DOL Classification: Exempt

    Employee Class: Ministerial/Managerial

    Commissionable: No

    Weekends Required: Yes

    Remote Position: No