Benefits:

401(k)

Bonus based on performance

Flexible schedule

Free uniforms

The Operations Manager is responsible for supervising all aspects of the company’s program operations. Program operations encompass HR duties for all staff, equipment, inventory, and program curriculum. We are looking for an Operations Manager that is self-motivated, detail-oriented, energetic, a reliable team player, and a highly organized individual that works well in a fast-paced environment. Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple projects are essential to this position.

Company Overview

Our mission is to inspire children through science, sparking lifelong imagination and curiosity. For over 30 years, we have delivered unique, hands-on science experiences for children through our after-school programs, birthday parties, workshops, special events, and summer camps. Our innovative programs are as entertaining as they are educational!

Job Summary

The Operations Manager at Mad Science is responsible for ensuring the day-to-day business operations of the franchise, as well as executing necessary functions and tasks within the business. The role requires someone with a positive take-charge attitude, who is comfortable working both in a team environment as well as autonomously. This is an individual who has demonstrated capabilities within the basic business tasks, but who is also eager to take on more and go above and beyond in the interest of ensuring the success of the business. We offer a base rate plus a bonus plan based on sales growth (which is unlimited in this office!)

Responsibilities

Manage all aspects of company program operations

Devise and manage program rotation for all areas of business

Manage, organize & update relevant data using database applications

Ensure there is adequate staff and equipment to run all programs

Supervise and manage all operation and entertainment staff members

Supervise Instructors including job assignments, performance reviews

Train program instructors in conjunction with Senior Instructor

Plan, organize, and conduct regularly scheduled staff meetings for instructors

Participate in budget development and quarterly reviews

Qualifications

Ability to organize, prioritize and perform multiple tasks at the same time

Ability to adapt to changes in priorities in a fast-paced environment

Proficiency with MS Office software, and knowledge of database applications

Excellent verbal & written communication skills

Establish and maintain effective working relationships with co-workers, supervisors, and the public

Able to follow oral and written instructions

Self-starter with the ability to work independently on assigned tasks as well as to accept direction on given assignments

Attention to detail and accuracy

Possess strong customer service skills

Dependable and reliable

Our programs happen 7 days a week, you must occasionally be available on weekends for a few hours

You will act as a back up instructor as needed, you must be comfortable presenting our programs to groups of kids.