Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

PURPOSE: To manage production to achieve company production targets and create the smoothest operation possible. Handle all aspects of the daily and weekly installation needs.

CAPABILITIES

Arrive on time and ready to work

Working knowledge of office technology - computers, MS Office, cell phones, etc

Ability to learn and accept feedback, positive and corrective

Pleasant and courteous on the phone

Be organized. Have good communication skills.

Self-starter and independent worker

Team builder and leader

General Overview of Responsibilities:

Hire and train installers

Manage installation team on a daily basis

Drive production goals

Fleet management

Maintain warehouse organization and cleanliness

Maintain warehouse stock with weekly and ad hoc orders from suppliers

Maintain 2-3 weeks of special order material based on upcoming jobs

Stage material for jobs for production as needed

Assist Office Admin with scheduling by use of phone, text, and email.

Handle inbound customer calls for questions, scheduling, payments, etc.

Assist with efficient dispatching of crews, assigning work orders, and rescheduling work orders as needed

Answer phones, distribute messages, follow-up on phone messages. Represent our company in a professional manner, handle customer complaints, enter information into CRM.

After job is scheduled, send scheduling packets to customer. Request contract and/or monies, color selection, and lead info.

Update and maintain customer database.

Process credit card payments.

Type proposals and job scopes on occasion.

Any other needs as arise that assists the company achieve a smooth operation.

Desired Experience:

Direct Hire and Fire management experience

MS Office suite (Word, Excel, Teams, etc)

Job scheduling

Inventory management (entry level)

Construction knowledge is a plus

Ability to lift and move up to 50lbs

Customer service phone skills

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.