Company Overview: We are a growing cleaning company dedicated to providing top-tier residential and commercial cleaning services. Our team takes pride in professionalism, reliability, and delivering exceptional results. We are currently seeking a motivated and experienced Operations Manager to lead our day-to-day operations and support our continued growth.
Job Description: As the Operations Manager, you will be responsible for overseeing the daily activities of the cleaning team, ensuring high-quality service delivery, managing client relationships, scheduling, and supporting overall business efficiency.
Key Responsibilities:
Manage daily operations and workflow of cleaning staff
Schedule and assign jobs to cleaners and other team members
Hire, train, and supervise cleaning personnel
Ensure quality control and customer satisfaction on all projects
Maintain inventory of cleaning supplies and equipment
Communicate with clients to address service needs or concerns
Coordinate with dump runners and organizers to ensure smooth project execution
Track job progress, budgets, and timelines
Qualifications:
Proven experience in operations management, preferably in the cleaning or service industry
Strong leadership and organizational skills
Ability to multitask and solve problems effectively
Excellent communication and customer service skills
Proficient with scheduling tools and basic computer applications
Valid driver’s license and reliable transportation
Compensation: Competitive salary based on experience. Opportunity for growth within the company.