Benefits:

401(k)

Bonus based on performance

Company parties

Free uniforms

Opportunity for advancement

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the company's operational systems and processes, maximizing efficiency and profitability while remaining compliant with all legal and regulatory requirements. The ideal candidate has an analytical mind, strong communication skills, a deep understanding of business and financial principles, and a proven track record as an Operations Manager. This role requires strong leadership skills, excellent problem-solving abilities, and a customer-centric approach. We are seeking an individual that is goal driven and wants to be apart of a growing business. The Operation Manager will ensure our continued growth and profitability. This will include assisting with customer relations, and be a key aspect of hiring and training a team to meet our standards.

Responsibilities

Oversee all operational aspects of the business and meet established KPI's

Manage project scheduling and ensure timely completion

Collaborate with contractors, subcontractors, and suppliers to ensure project success

Create strategic and operational goals and objectives

An ability to provide a second quote and assist in closing open estimates

Implement systems, processes, and procedures to increase efficiency and profitability

Oversee Service Technicians and Field Supervisors

Utilize HouseCall service program

Ensuring invoices include photos of job sites, adding appropriate notes

Drive to local Job sites to ensure compliance with safety regulations and quality standards

Assist in daily tasks directly with the Office Manager and CEO

Running weekly team meetings, holding a team accountable to a monthly revenue goal

Ensure the organization is compliant with all applicable legal and regulatory requirements

Examine financial data and budgets and create financial forecasts

Set and monitor key performance indicators

Ensure customers have a five-star experience

Qualifications REQUIRED TO HAVE A PLUMBING BACKGROUND

Previous experience as an Operations Manager is preferred

Detailed Oriented, being precise and focused

An Innovated individual

Stable and reliable

Deep understanding of organizational effectiveness and operations management

Ability to analyze financial data and create budgets and financial forecasts

Excellent verbal and written communication

Knowledge of sound business practices and financial principles