Live.Love Arkansas in Russellville, AR, is seeking an experienced Operations Manager to oversee daily office operations, agent onboarding, compliance, and workflow optimization. In this fast-paced role, you’ll support agents and clients while driving process improvement and team development. With a competitive salary of $45,000 plus 1% GCI, you’ll have the opportunity to make a significant impact in a growing real estate business. Join us at Live.Love Arkansas and help create a positive, collaborative, and successful team environment. Responsibilities: • Oversee and maintain office policies, procedures, and workflows for efficiency and compliance. • Oversee admin staff, delegating tasks and providing mentorship as needed. • Maintain office licenses, board memberships, and MLS accounts to ensure up-to-date compliance. • Manage team phone transferring and ensure proper handling of leads and communication processes. • Manage the onboarding and offboarding process for new agents, including paperwork, system setup, and mentorship assignment. • Provide technical support for office systems, including troubleshooting computer and printer issues. • Manage technology integrations and evaluate new tools to improve team productivity and efficiency. • Train staff and agents on software and platforms such as CRM systems, MLS tools, and marketing systems. • Collaborate on budgets and oversee financial processes to ensure proper expense tracking and reporting. • Manage payroll • Oversee and maintain the leads program, ensuring proper distribution and management of leads. • Compile and analyze monthly reports on lead sources and performance to identify areas for optimization. • Provide support to marketing team • Train agents and staff on systems such as CRM platforms, lead management tools, and industry best practices. • Schedule and manage monthly training sessions to support agent development and team alignment. • Support recruiting efforts by managing communications, facilitating onboarding, and promoting the company’s value proposition. • Address and resolve support requests from agents and clients • Provide training and assistance for tools and systems, including lead management platforms, marketing software, and compliance processes. • Serve as a resource for staff and agents to optimize operational workflows and support client needs. Qualifications: • 3-5 years of experience in real estate office management • Strong detail-oriented skills • Excellent communication skills • Ability to work in a dynamic and fast-paced environment • Competent in US Work Authorization requirements Compensation: $45,000 plus 1% GCI

• Oversee and maintain office policies, procedures, and workflows for efficiency and compliance. • Oversee admin staff, delegating tasks and providing mentorship as needed. • Maintain office licenses, board memberships, and MLS accounts to ensure up-to-date compliance. • Manage team phone transferring and ensure proper handling of leads and communication processes. • Manage the onboarding and offboarding process for new agents, including paperwork, system setup, and mentorship assignment. • Provide technical support for office systems, including troubleshooting computer and printer issues. • Manage technology integrations and evaluate new tools to improve team productivity and efficiency. • Train staff and agents on software and platforms such as CRM systems, MLS tools, and marketing systems. • Collaborate on budgets and oversee financial processes to ensure proper expense tracking and reporting. • Manage payroll • Oversee and maintain the leads program, ensuring proper distribution and management of leads. • Compile and analyze monthly reports on lead sources and performance to identify areas for optimization. • Provide support to marketing team • Train agents and staff on systems such as CRM platforms, lead management tools, and industry best practices. • Schedule and manage monthly training sessions to support agent development and team alignment. • Support recruiting efforts by managing communications, facilitating onboarding, and promoting the company’s value proposition. • Address and resolve support requests from agents and clients • Provide training and assistance for tools and systems, including lead management platforms, marketing software, and compliance processes. • Serve as a resource for staff and agents to optimize operational workflows and support client needs.