Empower. Innovate. Thrive. Are you a tech-savvy, client-focused problem-solver who thrives in a fast-paced, collaborative environment? Do you have a passion for building systems, refining workflows, and delivering exceptional client care? If so, Shannon Shue & Associates is the perfect place for you to thrive! As the Operations Manager (OM), you’ll be a key player in transforming the operational side of a high-producing real estate team. With Shannon’s leadership as one of the top 1.5% agents and teams nationwide, this role is an exciting opportunity to work with a driven and innovative team while making a direct impact on scaling the business. Who We're Looking For: • Tech-Savvy Innovator: Proficient in Google Workspace, Canva, and project management tools like Notion. Familiarity with basic video editing and AI tools is a plus. • Client-Focused Leader: Able to build rapport with clients and anticipate their needs while maintaining professionalism and care. • Organized & Detail-Oriented: Skilled in creating and managing workflows, ensuring all processes are streamlined and scalable. • Adaptable Problem-Solver: Comfortable learning new tools, adapting to changing priorities, and finding creative solutions. • Real Estate Enthusiast: Experience in real estate operations or a willingness to learn. A real estate license (or the ability to obtain one within 90–180 days) is preferred. This is a full-time, in-office/hybrid position. Typical work schedule is Monday - Friday 9 am-6 pm, with some nights and weekends. Compensation Package includes Annual Salary + Bonus, PTO, and Healthcare Stipend. Responsibilities: • Develop and improve operational systems for listings, buyer processes, client management, and marketing workflows to optimize efficiency. • Serve as a reliable point of contact, ensuring clients receive the necessary support and guidance throughout their real estate journey. • Create and manage a marketing calendar while overseeing the production of branded content, including social media video editing. • Implement technology tools such as Google Workspace, Notion, Canva, and AI applications to streamline operations and boost productivity. • Collaborate closely with Shannon and the team to identify process gaps, introduce effective solutions, and foster a positive team dynamic. Qualifications: • Excellent written and verbal communication abilities are a must. • Previous experience in operations, project management, or leading teams, ideally within real estate or a related industry, is required. • Strong track record of successfully establishing and managing systems is essential. • Must possess effective prioritization skills and have a proven ability to meet deadlines. • Being tech-savvy with a growth mindset and a passion for continuous learning is highly valued. Compensation: $72,000 - $85,000 yearly

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• Develop and improve operational systems for listings, buyer processes, client management, and marketing workflows to optimize efficiency. •
• Serve as a reliable point of contact, ensuring clients receive the necessary support and guidance throughout their real estate journey. •
• Create and manage a marketing calendar while overseeing the production of branded content, including social media video editing. •
• Implement technology tools such as Google Workspace, Notion, Canva, and AI applications to streamline operations and boost productivity. •
• Collaborate closely with Shannon and the team to identify process gaps, introduce effective solutions, and foster a positive team dynamic.