Position Overview:
We are seeking a highly motivated and experienced Operations Manager to oversee our daily operations, in logistics, transportation, and dispatch. This role requires strong leadership, communication, and problem-solving skills.
Benefits:
- Competitive annual salary - $70,000 - $75,000
- Comprehensive benefits package
- PTO, floating and paid holidays
- Long-term and short-term disability
Responsibilities:
- Supervise and support the operations team.
- Ensure daily tasks are prioritized and completed effectively.
- Implement operational improvements.
- Communicate effectively with customers and facilitate their needs.
- Collaborate on Rush/Hot pricing, ensuring profitability is maintained.
- Manage routes and schedules, a week prior and during the week's routes.
- Process the "Felts Not Shipped" report to verify correct freight routing and prevent omissions.
- Review routes to assess profitability, delivery timeliness, and scheduled pickups.
- Develop, document, and maintain operational procedures and SOPs.
- Participate in on-call rotation, as needed.
Qualifications:
- 3-5 years of experience in logistics, transportation, dispatch, and management.
- 3-5 years of customer service experience.
- Knowledge of transportation regulations.
- Associate's or Bachelor's degree preferred.
- Intermediate MS Office proficiency.
- Strong leadership, communication, and analytical skills.
Note: This position is located in Duluth, GA, and requires working in the office. A background check will be conducted in accordance with federal and local requirements.
Sourced. is hiring on behalf of this company. We will be working with all candidates during the hiring process. For client confidentiality, we will not disclose our client's name until you are approved for an interview with the client.