Operations Manager

Throw Social

Operations Manager

Delray Beach, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    We are looking for an experienced and passionate Operations Manager to join our team. THRōW Social is the most exciting thing to hit the country and we want you to be part of our team! THRōW Social is the hottest thing to hit Delray Beach. We offer a one-of-a-kind concept with an amazing food and beverage selection, cabana service, and live entertainment in a spacious layout that is beautifully decorated.

    As a Restaurant Operation Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as an operations manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

    You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing operational strategies, enforcing menu standards, as well as greeting and serving restaurant guests, and supporting service. Below is a more exhaustive list of your expected duties.

    JOB DUTIES:

    Manage and oversee the entire venue operation

    Deliver exceptional guest services

    Ensuring guest satisfaction

    Plan new and update existing menus

    Plan and develop the overall restaurant marketing strategy

    Respond efficiently to customer questions and complaints

    Organize and supervise shifts

    Manage and lead staff

    Develop hourly and salary staff

    Terminate employees when necessary

    Training and evaluating staff performance

    Manage food cost, forecast requirements, and maintain inventory

    Manage restaurant supplies including small wares

    Control costs and minimize waste

    Create and nurture a positive working environment

    Implement innovative strategies to improve productivity, sales, and food quality.

    JOB REQUIREMENTS:

    Ideally, 3- 5+ years of experience as a Restaurant Manager or similar role

    Ideally, 3- 5+ years of experience in customer service management

    Extensive food and wine knowledge

    Computer literacy

    Very Detailed Oriented

    Familiarity with restaurant management software

    Experience in event planning

    Strong leadership, motivational, and people skills

    Good financial management skills

    Critical thinking and problem-solving skills

    Team player

    Adapt to Change

    Good time-management skills

    Great interpersonal and communication skill s

    Culinary school diploma or BS degree in Business Administration

    Complete our short application today!