Our client is a cutting-edge dental group with 3 locations in California (Encino, Beverly Hills and Orange County). They specialize in biological dentistry and patient-centered care. Their mission is to revolutionize oral health by integrating natural health principles with advanced dental technology and believe in creating a culture of wellness, collaboration, and growth. They are looking for a dedicated Operations Manager to help with their vision.
If you’re passionate about leadership, operational excellence, and the transformative power of natural health, this is your opportunity to make a lasting impact.
The Role
As the Operations Manager, you will play a pivotal role in leading the day-to-day operations of the practice. You will ensure seamless workflows, foster accountability, and create an environment where team members and patients thrive. This position offers the unique opportunity to contribute to a high-performing team while driving growth and operational efficiency in a premier dental practice.
Key Responsibilities
- Team Leadership: Manage and inspire a multidisciplinary team of hygienists, dental assistants, receptionists, and dentists. Conduct regular performance reviews and team meetings.
- Operational Excellence: Develop and enforce policies, procedures, and Standard Operating Procedures (SOPs) to ensure consistency and accountability across all practice operations.
- System Optimization: Implement and optimize systems to improve workflows, patient experiences, and overall efficiency.
- KPI Management: Establish, monitor, and report on Key Performance Indicators (KPIs) to meet practice growth targets and ensure team alignment with goals.
- Practice Management: Oversee the front office and clinical teams to ensure proper use of dental software, scheduling, and billing processes.
- Financial Oversight: Monitor budgets, control expenses, and prepare reports on practice performance using Excel and cloud-based tools.
- Professional Development: Promote ongoing education and professional development for team members.
- Collaboration: Partner closely with the practice owner to align daily operations with the practice’s vision and mission.
What We’re Looking For
We are seeking a dynamic and disciplined leader who thrives in a structured yet innovative environment. The ideal candidate will bring:
Required Skills and Experience - Proven experience as an Operations Manager, preferably in a dental or healthcare setting.
- Strong leadership skills, with a background in managing multidisciplinary teams.
- Advanced technical proficiency in dental software, Excel, and reporting tools.
- Exceptional organizational and problem-solving skills.
- Demonstrated ability to implement systems and enforce accountability.
Preferred Qualifications - A passion for health and wellness principles.
- Excellent communication, collaboration, and motivational skills.
Compensation and Benefits
- Salary: Competitive
- Bonus: Up to 20% of salary based on KPIs and practice growth targets.
- Benefits:
- 401(k) with employer match after one year.
- $300/month medical insurance contribution.
- Paid time off and holidays.
- Sponsorship for professional development courses.
Why Join Us?
- Vision-Driven Mission: Be part of a practice dedicated to transforming lives through biological dentistry.
- Collaborative Culture: Work with a supportive, growth-oriented team that values wellness and accountability.
- Leadership Opportunity: Play a key role in shaping the future of a leading dental practice.