Job Title: Operations Specialist IMO (Freshers or Just Graduated)

Pay Rate: $24/hr
Job Location: 50 Post Office Square, Boston, Massachusetts, 02210
Job Start Date: 11/21/24
Job End Date: 5/21/25

Job Description:

• Match or identify discrepancies in clients’ trade economic details compared to counterparty instructions.
• Prepare communications regarding the settlement of securities in various markets to the client's custodian.
• Monitor and resolve any failed trades, cash movements, collateral settlements, or corporate actions.
• Collaborate with clients and counterparties to ensure timely and accurate processing of transactions and reporting for different security types.
• Understand and follow settlement procedures and restrictions for various markets and asset types.
• Manage daily workload while adhering to deadlines.
• Utilize BBH IMO technology and vendor products for daily transactional processes.
• Work collectively with team members to meet daily requirements.
• Update team procedures as necessary.
• Communicate professionally and promptly with internal and external clients and counterparties via email, phone, or in-person.
• Provide feedback on counterparty performance.
• Deliver superior client service to ensure client satisfaction and referenceability.
• Respond to client inquiries in a timely and professional manner, adhering to service agreement standards.
• Understand relevant systems and processes; follow procedures and policies.
• Recognize how specific functions within GIMO impact other teams in Service Delivery.
• Maintain a risk-averse mindset; proactively communicate and escalate potential risks, errors, and issues.
• Ensure data privacy and integrity; report any cyber risks.
• Adhere to BCP protocol and security procedures.

Schedule: Hybrid (2 days in the office, 3 days WFH)