Operations Support Specialist

Impilo

Operations Support Specialist

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Hourly Operations Support Associate

    We are looking for someone that can assist with our daily shipment and warehouse operations both in warehouse and handling communication regarding logistics for patients and customers. Hours are 9am-5pm M-F

    Title: Operations Associate

    Hours: 40 hours a week

    Compensation: $15/hour

    Location: In-Office (Bridesburg, Philadelphia)

    Responsibilities

    Assisting with the fulfillment of medical device orders and warehouse operations.

    Responsibilities Include:

    • Logistics Support: inbound and outbound calls to patients and customers to and ownership of logistic issues via a ticketing system
    • Order Fulfillment: Packing and fulfilling orders for patients, data entry
    • Warehouse Ops: Taking inventory, maintaining warehouse organization
    • Quality Assurance: Process incoming returns, clean and test devices
    • Warehouse Maintenance: Ensure the warehouse is clean and tidy, trash removal, sweeping, etc.

    Skills Needed

    ● Attention to detail and ability to follow instructions

    ● Good communication skills

    ● Google Suite

    ** Need to be able to regularly pick up items weighing 1-50lbs

    ** Need to be able to stand for long periods of time

    About Impilo

    Impilo provides logistic and data solutions for healthcare companies and providers to scale their remote patient monitoring programs. Through our platform companies can ship smart at-home medical devices to patients and manage patient data with live medical readings. Our logistics services include device procurement, warehousing, customizable direct-to-patient shipping, and device refurbishment.